Sunnyvale, United States
770 E El Camino Real
N/A
+14087730215
Good and nice customer service people,organized very well but little bit pricey when compared to other stores
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The employees treat you like family. Very helpful. They keep the store very neat and orderly. They have a much larger and better selection than other pet stores. Employee knowledge is also great. Been going here since 2006. I refuse to shop any where else.
This is a great store if you are like me and you buy the better quality pet foods (which can be hard to find). They don't carry the brand that I usually give my cat, but they special order it for me. I took advantage of the mobile vet that is there weekly and got discounted shots for my cat. The Customer Service is excellent. Another family owned Eagle Rock gem.
I brought my pup in for doggy day camp. I don't know whether all the PetSmart daycare facilities are like this, but this location is fairly small. There were essentially 3 fully walled-in rooms packed with dogs. I inquired about the PetsHotel services, and discovered that their "open air spacious rooms" were really just a kennel, 1 stacked on top of another. At no point do the dogs go outside (even on the walks??) My pup also STANK upon leaving daycare. I don't know if it is the pheromones they use to encourage them to pee and poo inside, but yikes. Overall, probably fine if you need your dog to be out of the house and socialized, hard to beat the price, but I don't plan to be back because it was kind of depressing and stinky.
We started getting our dogs groomed here after my mom's old dog had a bad experience at a different groomer. We've stuck with petsmart since then since we love how great a job they do. Victoria does an excellent job making the dogs not only look great, but they also seem to really like her, and they're excited to go have a spa day! They're also pretty quick (am drop off with 2 dogs and they're usually done, dry, and ready to go in less than 3 hours)! I don't usually pick up pet supplies or do much shopping there, but super recommend the grooming, especially Victoria!
First time to have my dogs nail trimmed here. Entire staff inside grooming room are very pleasant. Even they're busy, they were able to accommodate my 2 pups. Saw couple of dogs with their finished grooming session. They all look nice!
Great store. Good selection of dog foods and even had a shipping crate .
Fabulous!
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