Sunnyvale, United States
180 N Wolfe Rd
N/A
+14087491072
Jennifer and her team have been nothing short of fantastic! Excellent place to leave your dogs! Can't say enough good things about the facility and the entire staff. We were able to see our pups on the webcams playing with other dogs while we were on vacation which gave us peace of mind they were in good hands. So thankful I found a great place that really does care about your pets. Highly recommend!
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Pooch Hotel Sunnyvale will always get 5 stars from me. Why? I never worry about my dogs when I leave them there, whether for day care or boarding. This place is worth every penny I've spent just to have a piece of mind. The staff are AMAZING... friendly, kind, caring - ALL OF THEM! The new manager instills confidence in the staff and the customers. He spends time to get to know you and your pups and wants feedback on what he can do to continue to provide a great experience. My dogs and I are always greeted with a smile. I would say I have difficult little dogs - one very barky, stubborn one and another that is quite socially awkward and warms up to few people. Yet, they deal with them with patience, kindness, and love. We spend many day care days there per month, and they are boarded nearly once per month due to my travels.... I know for a fact that they are STELLAR! Thanks to all the staff - you're all wonderful! xoxo
Love this place! Very clean and convenient next to the expressway. Staff and the trainer are super awesome. Pup has a lot of fun here. Highly recommended!
Our fur baby had a great time! I really appreciated the excellent communication from my online reservation and that you're open late. My only negative was how badly the front smelt of dog pee. It was overwhelming. It led me to think that the place isn't clean and I was concerned that my dog was going to stink (she didn't though).
Took my dog here for day care for the first time yesterday. He had a blast! We were able to see him playing with the other dogs on webcam. The staff was super friendly, and provided a picture and report card with how he did. Would definitely recommend to a friend and go again
Pooch Hotel is a great place for boarding our dogs. Very good facilities, pleasant, caring staff and excellent customer service. We human companions can't afford to travel very often, barely once a year, but wouldn't hesitate leaving our dogs in their care. Thank you!
Love the friendly staff. My pooch always enjoy going to this hotel for daycare or boarding. Facility is super clean, and our pooch didn’t even smell like dog when he came home! Will be using Pooch hotel for years to come! Thank you for the awesome service!
I just recently boarded my 3 pups for 4 days and I must say, I was very impressed with Pooch Hotel and their flexibility in scheduling me. I scheduled them 1 day in advance due to an emergency and the staff was so helpful and understanding. My pups require extra attention due to their timidness and non-social behavior so to see them at my return as happy as can be was a delight. The staff is friendly, experiences and unafraid of what you may bring their way. I am definitely coming back!
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