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The UPS Store

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Sunnyvale, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 2.9 out of 5 stars (5 reviews)

The UPS Store is located in Sunnyvale, United States on 1030 E El Camino Real. The UPS Store is rated 2.9 out of 5 in the category shipping and mailing service in United States.

Address

1030 E El Camino Real

Phone

+1 4082451600

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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S

Sudarshana

Consider it as 0 star. Shipped our TV and found the screen is completely broken. We have purchased insurance ( From UPS) but they are denying the claim stating we didn’t pack it properly. However we have followed all safety measures during packaging and also in store they have said “Good To GO “ . Customer care is totally clueless and uttering apology. After paying 123 this is what they are offering. We are in total loss . Fraud !

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OLIVIA LIGHT

Kate was extremely knowledgeable, quick, and kind. I had to ship multiple boxes to Canada and she knew exactly how to get me the best price and the fastest service.

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Jeff Baum

This store used to be great, but it seems like ownership or management has changed. The young enthusiastic workers that were there to help are all gone and replaced with newer workers who can't figure out the POS. I had two returns to do here: first one they couldn't give me a receipt due to not understanding the printer. Second one, UPS never picked up, instructions tell me to go to a store. They refused to look up the tracking number and provide me the label to take it. Don't go here, it's a complete waste of your time now.

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Kimberly Cue

Kate is the best! I frantically called looking for the tracking number that I tossed out (for my work), thinking it wasn't needed. Well, two weeks later, no delivery. Kate was able to resolve my issue in a matter of a couple of minutes and showed me it actually was delivered! She spent time reading me the tracking number and I typed it into the UPS tracking portal...naturally, because I'm having a super bad day...it gets deleted accidentally because I hit refresh..ugh....and I have to call Kate - again! Kate answers the phone and was delighted and was so patient with me - she looked up my info, found my tracking number (again) and never, ever, had a tone that I should have kept my receipt to begin with. She was pleasant, kind, and so patient with me - this thoughtfulness from Kate has turned my what was starting out as a bad day, into a pleasant day! Thank you Kate!!!

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Harish Vijendran

Most of the people here review about the company as a whole. My experience is with this particular store. When compared to the other ups stores this has been great and the staff were polite to me. Got out very soon after drop off.

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