Surrey, Canada
10219 King George Blvd
N/A
+1 6045806320
I really wish I could continue supporting this Black-owned business. I travelled 45 minutes to give this beauty supply store another try after not shopping here for some time, due to such poor customer service. I won't be returning. It's unfortunate since I like the product selection. WARNING!!! As mentioned in other reviews, customers are assumed to be thieves. Give your customers some space! Every time I made a move, the lady on the sales floor followed! This wasn't the lady who owns the store with who I believe is her husband. Is it necessary to be right beside me as I look at products? It was a challenge for me to focus. She also pretended to organize products already in order nearby me. She asked me several times if I needed help. We know what this is code for as a shopper. I'm perfectly fine with being asked once or twice, but she was so overbearing asking whenever I went to a different area. This all happened within ten minutes! It was extremely awkward and bizarre. I felt so uneasy that I didn't bother finish browsing. My guess is this lady was instructed to do this to customers. The products should be kept in locked cabinets if they don't know how to monitor customers correctly. It's sad that we have to also experience this by our own people! Show some respect to those supporting your business. There's a way to monitor while giving your customers some space. Please do better! I'm probably asking for too much since this business appears to just be a hustle with respect not being a top priority.
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I absolutely love this place has everything from hair extensions to front lace wigs to product one stop shop. Highly recommend.
They have everything you need for African hair and more! So amazing
Amy was super friendly and knowledgeable. I appreciate her advice. Some of her prices were 40% less than a different beauty supply store we were in early. Reasonable prices. Excellent long hours too.
This business is very professional. She has great products and is always very helpful. To the woman tht said she was rude, You don't go there to get sugar coated niceness. It is a place of business. Find what you need, and move along.. no time for gimmick.
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