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Vancity Credit Union Br. 27 -Newton community branch

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Surrey, Canada

vancity.com
Credit union· Financial consultant· Mortgage lender

Vancity Credit Union Br. 27 -Newton community branch Reviews | Rating 2.7 out of 5 stars (5 reviews)

Vancity Credit Union Br. 27 -Newton community branch is located in Surrey, Canada on 7555 King George Blvd. Vancity Credit Union Br. 27 -Newton community branch is rated 2.7 out of 5 in the category credit union in Canada.

Address

7555 King George Blvd

Phone

+1 6048777000

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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B

Bav Dhahan

Terrible service and understaffed. I arrived 40 minutes before closing and waited outside. During that entire time two people were let inside. I was turned away at the door at closing time as they selected an arbitrary cutoff point for the line. It was managed and handled extremely poorly. There were cases of people cutting the line without punishment. There should be better communication occurring but this place is not run well.

R

Randy Carson

This is a bank, since COVID started, that doesn't seem to care about how long they keep people waiting. 1 and ½ to 2 hours to get in and back out has been my experience. I dread having to go.They are the only major bank I have to deal with that has anywhere near this long a line up. It is likely due to them closing two-thirds of their branches. Good news, though, apparently, they're opening up some more branches in early July.

C

Cassidy Smith

Its closed. Its just a huge locked building with an atm outside.

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William Shortreed

A member for over 20 years..What is happening to Vancity? It has been over 9 weeks since I could make it in the bank to pay some bills and other transactions. I can't phone I can't get in..line up's around the block. After work i still can't get in they are closed. Last pay cheque I tried to deposit my money at Central city Vancity..closed..I traveled to Newton ..closed and the exterior atm did not accept my cheque. I was forced to go to coast capitol and use their atm machine. I am highly disappointed with no or lack of any regards for your loyal members. Quit using false agenda's for excuses..we want to see and hear solutions.

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M James

This branch is the ONLY branch open in Surrey since COVID. The hours of operation are M-F 9:30-3:00. I went there at 9:20 and the line up was around the building. I had to get to work so I left. I returned at 2:40 after leaving work early, once again there was a line up. So after standing in line for 40 minutes with only 4 people in front of me before getting in, the security guard tells us, “Sorry the bank is closed at 3:00, come back tomorrow”. There was at least 10 people behind me. The people in front of me asked to speak to the manager. We waited for about 12 minutes and no one came out. The security guard opened the door to let a customer out, so once again a man asked to speak to the manager. The woman replied, “The bank is closed” and locked the door. What poor business, even if the manager was busy, send someone else out instead of hiding behind the security guard. Terrible business by Vancity.

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