Swindon, United Kingdom
90 High St, Cricklade
$$
+44 1793752129
N/A
DeliveryTakeawayDine-in
Halal foodHappy-hour drinksLate-night foodVegetarian options
This was my first curry from Chutneys and was probably the best Indian takeaway I’ve had in a long time. My only criticism would be that some of my lamb was a little tough. Will definitely order from here again. Lovely
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Very dissatisfied with the level of service provided. We pre-ordered our meal for a an allotted time slot several hours in advance, it went 30 minutes over the allotted time so we called not to complain as we knew they would be busy, but just to check that our order was received as it was an online order through the website, we were greeted with an unhelpful attitude on the phone & were told it would be a further 45 minutes, over an hour passed so we called back and spoke with someone different who questioned if we even placed the order as it couldn’t be found, then miraculously it was in the divers hands & he was on his way & would be a further 20 minutes and would be full price . At this point I cancelled the order but the person on the phone was too busy telling me the driver was about to leave shortly. 30 minutes later the food turned up on our door (22.50), a full 2hrs 20minutes late, I then told the driver (who was very helpful in fairness) that I had cancelled the order on the phone. Furthermore at 12.10am we received a text message informing us that due to being too busy they had cancelled our order. Unbelievable!! We have used Chutney many times before and have always enjoyed it, however with this experience and the attitude of the people on the phone towards us we will certainly be exercising our right to go elsewhere!!!
Never had such appalling customer service. Over 4 and a half hours for 3 curries is outrageous. I understand you were busy, but don't accept new orders if you cannot cope!! Ruined our new years eve as spent 4 hours chasing a curry, and also new years days spent chasing a refund, as was originally offered just 3 just eat credit... Was also told a manager would call me back and assured my number was taken down for this but I've heard nothing from chutney's themselves. Each time we called we were assured our order was next in line and we would have this within 30 mins. 4th time of calling to try and cancel our order they seemed to have stopped bothering to answer their phone. Have used Chutney's regularly but will not be using them again after this treatment.
Omg.. The first time here for me and I wasn't let down. The food was absolutely beautiful, great value for money and lively friendly staff. I will definitely be back and highly recommend!! Well done guys.
Ridiculously poor customer service - delivery delayed by 4 hours and food never got delivered (despite claiming to be delivered on Just Eat). No answer from the restaurant for the last hour and really rude guy on the other end when they picked up earlier. DO NOT ORDER FROM THIS PLACE.
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