Swindon, United Kingdom
439 Cricklade Rd
N/A
+441793534759
Perfect, professional, sensitive, empathetic, sincere. The experience I and my family received was beyond expected. During what is a tough time, they performed as expected and more. The team are friendly, responsive and very professional.
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The Coop Funeralcare Swindon and the other parties involved, made my late wifes funeral shambolic. The service was rushed, the key piece of music played for a few seconds only. The service was being recorded, their system crashed, the Celebrant asked us to stand by our seats, ensuring our words could not be heard clearly on the video. No apology from the Coop or any party involved. The young man from the Coop at the crematorium on the day was excellent, thats the only reason my review was not given 1 star.
Not just funeralcare. All the staff were brilliant and professional, they fully understood our requirements and put everything in place as requested, this made a difficult time so much easier, nothing was to much trouble. Mr Rowe who carried out the final tribute, he's like gold dust, he was absolutely first class. Returned recently to complete final steps of this unforeseen event. Ben was great, professional and personable, he called before arrival at Kingsdown to see if there was anything he could do for us, on arrival greeted us and talked through the process and done everything to our liking. Nothing was too much trouble. Once again. Thankyou to you all.
1st class service. Very caring and respectful. Thank you very much
Deli
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