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Disappointing customer service. Our new built home has symphony cupboards. We also paid extra to have our appliances integrated. We are very happy with the quality of the cupboards and they look great. I would have given symphony a 5 star rating if they did not fail at customer service. I contacted symphony over a week ago to purchase two more cupboards. I sent a clear email explaining what cupboards we have, what estate and I even attached a photo. I explained in the email what we need and until today there has been no response what so ever. Very disappointing. The cupboards are great and it’s sad that the review score was affected by something so simple as customer service. I still hope I will hear back from them as I would love to edit my review. At the moment all I can say is that the cupboards are lovely however forget about good customer service afterwards. Your emails will be ignored.
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Lorry gate
Highly recommend! Excellent customer service, the staff are very friendly and very helpful. And to top it we just LOVE our new kitchen! Thanks Symphony!
SYMPHONY a great place to work and the company produce a fantastic range of products such as Kitchens Bathrooms & Bedrooms at a high level of quality and at a really good price. SYMPHONY GROUP are the very best in the UK .
Ordered a new dishwasher door, delivery arrived packaging was excessive. Opened up the packaging to discover a massive chip on the door covered up with white paint. Contacted to get a refund and a driver arrive unannounced 3 days later, still awaiting a refund a week later. Terrible service and clearly they think there better than they are!!
Deli
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