Syracuse, United States
6750 Pickard Dr
N/A
+13158855568
Lou reupholstered a dental chair for me. His service was excellent as was the quality of the materials and craftsmanship. I am a satisfied customer for sure.
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Lou does great work! We are very pleased with our newly covered exam chairs! Highly recommend Admiral Canvas!
I found the owner, Lou, to be very knowledgeable of canvas and other textile technology. He's very willing to help on specialized projects. His stitching and sewing skills are superb. You can expect a well crafted product from this business.
Though I don't know a great deal about their actual product, this company ordered more than 500 worth of hats and shirts to be embroidered with their logo from my family business on 5/1/13. As they had done this before, we had no reason to suspect they would abandon the order without first notifying us. We subsequently called the gentleman (Lou) in charge of handling the orders several times over the course of a year, leaving messages indicating that the order was completed. Only one or two of the first calls were answered, in which the gentleman claimed he hadn't come in yet because he kept \forgetting\ that his order was ready. It was only today, 8/4/14, when I called the gentleman from my PERSONAL phone, that he answered his phone (clearly not expecting to hear my voice, being that I was not using a recognizable business phone number) and informed me that he had decided to place the order with another company. When I questioned WHY he had neglected to inform us of this--particularly since he knew the order had already been completed-- for over a year, his answer consisted of a vague apology and attempts to quickly extricate himself from the conversation, interspersed with claims of saving a few nickels or dimes. I am posting this because, even though I am not a consumer of the products put out by Admiral Canvas Co, such an incident should lead us all to wonder: IF THIS IS THE WAY HE CONDUCTS BUSINESS WITH HIS VENDORS, WHAT DOES IT SUGGEST ABOUT THE WAY HE CONDUCTS BUSINESS WITH HIS CUSTOMERS?
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