Syracuse, United States
9583 Destiny USA Dr
N/A
+1 3155158666
Good for kidsRestaurantToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Super loud. Lots of unhelpful employees walking around. Cool looking giant retro games though. This was our first time here. My wife and I stopped in to just check it out before going with others. I found one interesting 3d game you play against others, some sort of battle game (towards the front). It had a payment hardware kiosk saying it took so many credits. Ok, so how much is a credit? I then went to a kiosk where you buy cards for the games. Even there, nowhere does it tell you how many credits you get for any chosen dollar amount! On the way out I was going to ask an employee about it, but they were all hooping it up for a customer who won 500 somehow. The employees were more interested in helping someone who was taking their money than a potentially paying customer. Probably won't be coming back.
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Arcade, High Ropes Course. Kids had a blast. The 12 year old said best day ever. Great family fun. It will cost a little, but not too bad. High ropes course 12 a person. Arcade is a little more than usual
The online schedule said that they were closed on monday and tuesday i went wednesday and the schedule changed to closed everyday besides the weekend and nobody ever answers the phone
My kids and I made a trip to Apex in the Destiny mall today and I must say that it was beyond wonderful. Every staff member went above and beyond to make sure that the kids and I had a blast!! They saved us money.. and pretty much walked us through everything being that it was our first time there. The food was great and not too awfully bad priced. It was just an overall amazing experience and we will DEFINITELY go back! The gentlemen who cashed out our tickets even let my daughter get a stuffed animal that was a little over what she had because he seen how much she wanted it. I will be suggesting this place to anyone and everyone I know. Thanks APEX for an outstanding family night!
Fun games. Kids love it. Bowling fun. Bar is always understaffed. It seems every employee is constantly rushed. Don’t expect fast service. Food menu could be a lot better then microwave pizza.
Went there to bowl with a buddy last week and had a very poor experience. I'm not a professional bowler by any means, but I bowl frequently enough to know good from bad lanes. These are BAD lanes. It is very evident that they do not care for them nearly as well as they should, which kind of makes sense because this is not a bowling alley... this is a giant entertainment complex in a mall where bowling is just one of about 14 things this place offers. On top of the extremely poor conditions of the lanes, the service was bad. We waited 5 minutes standing at the bowling counter to even be acknowledged, much less assisted. And when we finally were, the woman who "helped" us acted like it was the first day she had worked there despite clearly having some tenure. Another worker had to come over and help her finish the transaction because she didn't know what she was doing and when he did, she just walked away from the counter completely with an attitude of like "not my problem any more and I don't care how to learn to do this correctly." It really felt like a situation where the parents were away on vacation and they left their inept teenage kids in charge of the whole operation. Oh and it costs 30 an hour to bowl here! Hands down the most expensive place to bowl in Syracuse. Unless you have like 10 people splitting the cost and sharing one lane, it's not worth it and even then, you'd get one game in per hour so you mind as well go somewhere else where they take better care of their lanes and have people in charge who are qualified to run something other than a lemonade stand on the side of the road.
No doubt, there are many activities to keep you entertained. Be forewarned, APEX is is not for those on a budget. An hour of bowling, one shoe rental, two drinks each, an appetizer platter, and a few games in the arcade was over 200. This is something we’ll indulge once every few months, but at these prices, I don’t see value. There are a variety of other establishments in town where you can have great bowling and food, or great arcade games, or laser tag. The only benefit to this establishment is being able to enjoy a wide variety of entertainments in one place. I’m happy to report that the service was top notch. The food was average if not slightly above. The layout and atmosphere were well designed. I can’t understand why they seem to have a surprising surplus of employees on the floor with little to do, but I’m sure they’re working out the kinks as they figure out how many employees they need based on the crowd they have. Hopefully the prices will come down to reasonable rates. If not, I fear their fate will be the same as their predecessor in this space.
WHAT THE FUN?!?! Amazing Service! sorry,... EXCEPTIONAL!!!! A good time to be had by yourself or with company!
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