Syracuse, United States
711 Erie Blvd E
N/A
+1 3153145417
Wheelchair-accessible toilet
I will never go here again. Prices are good...but only if you want to pay for an oil change, inspections, full car check and get an inspection(with a smile). Oh and a list of work your car “needs” but actually doesn’t. Go to Valvoline Instant Oil Change! Costs a little more but if your on top of your car care they have Groupons at least twice a year. They are amazing, efficient, not rip off artists, and there employees take pride in there profession and really care about there customers!
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Some of the services they offer are well worth it such as lifetime alignments and road hazard for your tires. They do fine work in many aspects, and are unfortunately necessary. However, the quality of their work fluctuates frequently, sometimes being exceptional, often adequate, but far too frequently being subpar. It all depends on who is working when, and who they're recently hired, fired, or who's left or transferred. Additionally, despite the business claiming to promote safe health policies during this pandemic, much like many hypocritical businesses out there, many employees do the bare minimum or even less. Too often it's the case that an employee is answering the phone with their mask off while customers are in plain view in the reception area, only to put it on lazily after they've ended their call. Incredibly frustrating and concerning, concidering I've seen school children be more consistent in wearing masks. If the business were most consistent in their quality and policies overall, I'd definitely rate them higher.
Had two tires installed. They are nice and quiet. They finished sooner that the estimated time!
Was charged at least 25% more to get snow tires put on that was listed on the invoice as “competitor tires”. Totally a scam to make customers pay more because the tire is not Firestone brand - it is the same amount of work to put a tire on. Completely disappointed with this store as I was charged much more than I have been at any other location for a simple tire changeover.
I do all my own work but I bring all my vehicles here for tires, alignments etc. They do a good job and the people are friendly. As far as them trying to sell you more service yeah it's a chain and they are trained to duo that. Know what you want to have done and tell them to do just that
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