Syracuse, United States
1792 S 2000 W
$$$
+1 8018255354
N/A
Outdoor seatingDeliveryDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Comfort foodKids' menuLate-night foodQuick bite
Good food Fresh hot and on time. But I didn't like the face shield vs a mask. She was very professional except for the face shield. She delivered our food to our table and all I could think was. That the face shield doesn't protect directly below it witch was where our food was. And she went from taking money to delivering food and didn't wash her hands first.
like
Love the food here. It's always pretty slow unless you only get ice cream. It is worth the wait though. Super fresh food and great tasting!I give them 4 stars, because every time I order a hamburger, they give me a cheeseburger. I can't eat cheese, so it gets irritating.
The customer service here is fantastic and the ice cream is amazing! I don't live in Syracuse anymore but continue going to this particular Iceburg because they're so great! We had family here from out of town and HAD to take there here as well. They were incredibly impressed as well!
this was one of the worst experience ever. first of all, they were very confusing and caused problems just while we were ordering. when we showed up to the window they gave us mad attitude. when we got our shakes (7) they gave us them one at a time and then gave us one cup holder for all of them. then when we got our food, they messed up one of the orders. not to mention that they added two extra shakes on our receipt. They also took forever to give us our food, leaving us with melting shakes. when we got home we opened the food and found hair in the food and in one of the shakes. They then also messed up on 3 of our shakes. very disappointed. definitely not recommend.
I brought my family here for shakes today. We like Iceberg ice cream. To complete the order I ordered a butter beer soda which is on their menu. The lady said, \we don't do that!\ (It's on your menu!) Then we ordered bubble gum shakes and she said, \we are all out!\ The tables are way dirty and not wiped down with food on the seats. She also stated, \our menus are so outdated they need to change them!\ We got our shakes. The lady handed them to us and stated, \I don't know which one is which.\ 9 shakes and she had no clue! We just guessed. We took them and ate in our van. As we started to eat them we noticed they tasted like sour milk. The ice cream was rotten! I was so embarrassed to walk back in but I did and the refunded or purchase. (Thank you) I'm convinced if those who saw the drive through saw the inside they may not order.
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