Syracuse, United States
3996 Box Car Ln #2
N/A
+1 3153703434
Amazing people. Chris did a great job! Will definitely be using you again for further projects at my rental properties. Very nice to see a company that has core values and cares. Thanks again!
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Your telephone service needs a lesson in helping the customers . It is clearly a hired service, and you lost my business within minutes. I could hear a roomful of other client service people in the background as well. Also, having to wait 2 weeks is hardly what people want to hear, and the service fee of 29.00 is suspect at best. This is also not a local operation, so I was concerned who you send out to do these services. Not that you care, but this is a shoddy way to do Business. Update next morning... Joe, the owner called after I had put down less than a flattering review. Based on my conversation with Joe, he explained that my interaction with their customer service person, was an anomaly and .not representative of how they do business. I really appreciate Joe calling, and would certainly not rule out using their service in the future.
We called the company to have a wood stove installed and they said no problem. Then this guy shows up and looks at what needs to be done and tells me that he can't help me because it's over his head and he didnt want to burn my house down. Then he left. Really? Didnt seem very professional to me. Would not recommend.
They are GOOD...their employees are professional and get the work done! I was very very happy with PinkRosmallse...I recommend them to anyone who needs work...big or small. I am calling them with another job.
I had been looking for someone to handle repairs and small remodel jobs on my income property and tried Pink Rose last year for a couple of small jobs. The work was excellent and the technician (John C) was great. This year I decided to have them remodel the bathroom in one of my apartments. The job consists of demo-ing everything but the tub, fixing a small hole in the floor, installing new sheetrock, then installing all of the new fixtures that I am supplying. We will be doing the painting ourselves. John came out and gave us a quote for 4653, which I thought was a little high but I liked their quality of work so he wrote up a contract which I signed and paid 50% down and the job was scheduled for October. Two weeks later I get a call from them telling me they can't do the job for the quoted price, instead it will cost me 8000! nearly double the quote they gave me. When I stated that I signed a contract with them for a quoted price and I expected the contract to be honored they told me that there is a clause in the contract that states it is not binding until it has been approved by the owner and they would not do the job for that price. I told them to cancel the job and refund my down payment. Be warned - if the job quote is for more than 1000 then their \contract\ is not worth the paper it is printed on. DO NOT HIRE THEM!
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