Syracuse, United States
1693 W 2700 S
N/A
+18017742800
RC Willey always has some amazing sales! They carry the most beautiful furniture and decor. They have a great selection of electronics (TVs, computers, etc.) and appliances. Sales people are very helpful and friendly.... and they badger you. Highly recommend!!
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We found an awesome couch! We also got a couple of nice book shelves.. First time buyers here. We loved browsing and found it easy to view all of the available product. It was great to test out the different couches, we changed our mind from one we viewed online to one we liked better after given them both a try. Wayne was the very helpful salesman who answered our questions and helped us fin what we needed when we were ready.
I was very pleased with my experience at RC Willey. I was nervous when a salesman approached that I would feel pressured, but he was SO patient and kind. I think he showed me every single bed in the entire store before I loved one! He gave me plenty of time to think and discuss my options. Such a great experience!
The salesman, Jon, said the 5 Star Delivery included the assembly of the 3-seat swing deck chair. When the delivery crew (Doug and Zach) arrived, they knew nothing about having to assemble the deck 3-seat swing chair. I explained what the salesman (Jon) stated that the 5-Star Delivery included the assembly and both Doug and Zach were extremely professional about assembling the chair. No complaints on their part, just wanting to be very helpful and fulfill the promise of the salesman (Jon). Excellent employees and representatives of R.C.Willey. 5 Stars for your delivery personnel (Doug and Zach). 3 Stars for your salesman (Jon). Average score: 4 Stars.
The Syracuse location is closing and moving to the new Layton location. The sales staff are based on commission so expect lots of 'help'. prices on most items are reasonable, occasionally you'll find some that are way out of line, however they've always been willing to listen and match prices to other locations.
This location is always a hassle to get to so the new Layton location will be great... they are typically good to work with... if you don’t want to be hounded by a sales guy/gal several times on your visit, don’t go. I have received some great deals on carpet here.
I love my new mattress but I'm still waiting for the delivery of the low profile box springs. The salesman assured me it would be NO problem and VERY easy to trade for a low profile box springs when the standard box springs was found to be too high for me. It's been over a month now and I'm still waiting. I've called the salesman twice now and he assures me it's coming any day now, but meanwhile, I'm still waiting. I'm in the market for some new living room furniture and new flooring, and am now rethinking my plan to go to RC Willey.
Helpful store associates who coordinated their time between multiple clients, available as needed and requested. The store was busy but, social distancing was easily achieved, masks were required and furnished to those who needed them. There is an excitement amongst the staff about the new location.
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