Takoma Park, United States
7651 New Hampshire Ave
N/A
+1 2407782606
Toilets
Wheelchair-accessible car park
RUDE the lady that manages the salon has a very nasty attitude. You can tell she hates her job. Poor customer service she yanks your hands during filing which resulted in my cuticles bleeding.They do not sanitize their stations and reuse the same towel. She over charged me by 30 extra. (Many of their customers barely speak English, so they take advantage by over charging assuming everybody can’t count. There are much better salons out here.
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The girl who did my nails was not listening to anything I said. I asked her for oval shaped nails, she didn’t and she kept nicking me which I ended up getting a cut on my finger. Then had the audacity to charge me 23 for unfinished/ bleeding work. DO NOT GO HERE.
Worst pedicure I ever had... Took over an hour for a gel pedicure and scrub..there no shine or neatness to my pedi and I sill not go there again. Not even a full 24 hours after I left was the photo taken.
DONT NOT COME HERE AT ALL. They messed up my nails and now I’m bleeding. They couldn’t stop messing up that the lady had to take all the nail polish off and do it again. They took two hours to get to me and there wasn’t many people only two other people and there are six people that work there. They keep their masks under their nose. Over all never coming back. I REPEAT DO NOT COME HERE.
It saddens me to come here with my grievance. I has began service at this salon about 8 months ago. I was satisfied 75% until the last 3 times i went in for scheduled service. I always call Amanda ahead f time to make an appointment. I never walk in, with respect of COVID 19. The last 2 times Amanda has overcharged me. She actually asked me the last time how much do I wish to pay? That was so confusing to me. she went ahead and charges me 220 and still asked for a tip. The services rendered was not at all worth 220. This last particular time sent me to a place I can never come back from. It was the day of my God daughter birthday party, I explained this to Amanda when I made my appointment for 11am. Amanda did not arrive until 11:20am. She began my service at 11:25am. I usually soak my nails off, she began ripping them off with an instrument that hurt so bad, my fingers were nearly bleeding. Once she got all of 4 nails off, she then went to have me soak, I soaked for a solid 15 minutes, the acrylic was all dissolved and it was time to begin my new full set. Amanda left me soaking for over 30 minutes in Acetone while she proceeded to complete a SNS Dip full set as I patiently waited. It was now 12:25 and I realized I was still not being serviced. Amanda is money hungry and she steals from people. If she thinks you have money she goes overboard. She does things you do not ask for then charges you for it at the end. I am so disappointed and I wish no other woman has to experience this horrible customer service. They do not sanitize, wash hands, or social distance!!! I will never return to this establishment. EVER!!! Amanda has serviced my 2 sisters, and my mom and step mom. Everyone is disappointed and stopped going to see her for service. I am done too. She will no longer steal from me and treat me like garbage. Please think twice before going here!! Also, she goes by Manny, avoid this place at all costs.
Deli
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