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U-Haul Moving & Storage of Northeast Tallahassee

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Tallahassee, United States

uhaul.com
Moving and storage service· Packaging supply store· Trailer rental service· Used truck dealer· Self Storage· Truck Rental· Packing Supplies· Truck rental agency· Moving supply store· Self-storage facility· Trailer supply store· Van rental agency

U-Haul Moving & Storage of Northeast Tallahassee Reviews | Rating 3.8 out of 5 stars (5 reviews)

U-Haul Moving & Storage of Northeast Tallahassee is located in Tallahassee, United States on 2554 Capital Cir NE. U-Haul Moving & Storage of Northeast Tallahassee is rated 3.8 out of 5 in the category moving and storage service in United States.

Address

2554 Capital Cir NE

Price range

$$$

Phone

+1 8504220039

Open hours

...
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A

Amber Hall

Fast and easy pick up and return of moving vehicles. Friendly staff and great service overall.

D

Domingo Tuckler

Extremely poor customer service. The easiest task to do is to win your customers with kindness and professionalism on helping your customers understand their options when there are plenty of options. The owners need to understand what kind of staff they are investing into. On July 25, 2020 @2:00pm... This staff of two woman working your front counter are costing you money if potential paying customers, such as myself, are walking out with a horrible experience never willing to return. The town is full with plenty of options from which are willing to make a sale. Good luck.

K

Kelly Clouse

The local store has been great but the online approval stage at the time of pickup was a little frustrating. I did it online as I thought it would be quick and easy but it wasn't. The website asked for two contact people \in case there was a problem with the return.\ It didn't say that they'd be called at the time of pickup but then my primary contact was texted and called (8AM on a Saturday). I would have liked to have notified my contact person about this ahead of time but there was no mention of this prior to the pickup time. It also felt like a very long time for my reservation to be approved (online) at the time of pickup. I think it was 15 minutes. These things could and should have been done prior to the time of pickup, so that I wouldn't have had to wait in the parking lot. While I was waiting for those 15 min, the on line agent was completely silent in our chat screen. After 10 minutes, I attempted to chat with the rep and ask if he was still there but I didn't get a response. The local staff invited me inside to finish the process in the store after one of them came outside and I told her how long I had been waiting for the online approval. Just as we were starting, the online rep finally approved my reservation. The local store has been great, no problems at all. The truck was easy to find and well maintained. The local staff were pleasant to work with and offered to help take the boxes out to my vehicle. I took advantage of the free used boxes and bought some directly from the store as well and was happy to have both options. The online return process was easy fortunately.

W

wendy rutter

Very easy and smooth rental experience. The cargo van was very clean for transport of the new sectional I purchased. Torrey was very knowledgeable about size and fit of furniture I was moving.

M

ma Di

The staff were very nice and professional. Modifying the rental period was efficient, and the return after hours was also easy, but you need a cell phone to upload photos to confirm certain parts of the return process. The truck was clean upon picking it up. I would recommend this place if you need to rent a truck.

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