Tampa, United States
8601 N Florida Ave
N/A
+1 8132809883
Wheelchair-accessible entrance
If you want lies and laziness this is the place for you otherwise buyer beware!!! The Alex who claims to be the manager is a pathetic manager at best. He never ordered my part but lied about it. When I asked if it was ready he didn't even bother to check and told me yes. When I got there no phone. Waste of time! Called higher up manager it never got better. Still took almost a month to fix the phone. On top of that, they called me to pick up the phone a second time just to find out they had shipped it somewhere else. Still haven't seen the phone. Terrible rude lazy service. Beware!!
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IF YOU HAVE A NICE PHONE DONT TAKE IT HERE IT WONT STAY THAT WAY!! This has to be the worst phone repair shop in Tampa. So I took my broke phone in there. The screen was busted only the front \I have otterbox defender series case\ I have broken my phone two other times before this and all times including this time the back glass has never broken. I had insurance the first two times. It was fixed through UBREAKIFIX \GREAT WORK\ So after I took it in there he gave me a \discounted price\ and told me to come back in couple hours. When I arrived to pick up my phone the screen looked good but he told me he went ahead and changed the back too \ the other place had never done this btw\ At the time I didn't think nothing of it even though the factory samsung s10 markings were gone. I left happy my screen was fixed. Later that night I removed my case to look the phone over some more and noticed a gap between the back cover and middle of the phone also some glue coming out the corner. I returned the next day and asked about this he responded that he would have had to dig in the phone to get all the old glue out. He said it would be ok so I said ok and left. About a week or so later my screen started making noise when you touched it so I took it back up there to show him. He took the case off to check it out it was at that point I seen the whole back of the phone was cracked starting right there were the gap and glue was. He told me it was my fault I dropped the phone and caused it to crack. Even though I was under warranty and it clearly was his poor quality parts and craftsmanship \ that I never asked him to change in the first place\ he refused to replace it for me. If you have a nice phone that you paid good money for WHAT EVER YOU DO DONT TAKE IT HERE He will make you think you are getting a deal when really they are using the lowest quality parts.
Got my phone fix. Works great. Great customer service and great price. Thank you so much
The customer service I experienced from Cell Fix was amazing! My screen was cracked so I looked up phone repair companies online. I found Cell First. I started off at the West Hillsborough Avenue location and ended up having to go to the North Florida Ave location to get my phone fixed the same day due to an issue the Hillsborough location was having. Both locations provided excellent customer service! I'm hoping I will never have to go back but if a need should ever arise, I will be going to back! The prices are very reasonable!! My phone looks brand new! I highly recommend!!!!!!
At first i was not sure. I was reading the reviews, some was good and some was bad. But the good outway the bad and i went to them and still was feeling nervous about getting the crack screen fix on my note 5.. Well i was surprised and tremendously happy. GREAT JOB! And shout to Aziz who was awesome!
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