Tampa, United States
4100 George J Bean Pkwy
N/A
+1 8002211212
Wheelchair-accessible entrance
I usually either fly Delta or Southwest and gotta say both are amazing. Although you can't beat deltas cookies Deltas services are great in any country. Just got back from Germany and they made travel an easy nice and comfortable experience. Looking forward to my next flight in January.
like
I was told almost in the middle of the night that my flight was being changed without any reasoning. When I called the 24hr costumer service number I was put on hold at 1 in the morning for over a 2hr wait time. I had to miss my own engagement party. I will never fly delta again.
My flight on 12/23 got cancelled, so I called into customer service and spoke to Mario, a supervisor in Tampa. Despite there being available seats on nonstop flights tomorrow 12/25 that are nonstop and would get me home on time for Christmas, he would not allow me to get onto one of those flights. He said that even if there are first class seats that would go unused and empty, that I would not be able to get onto the flight because I purchased a main cabin ticket. Talk about customer service! I am not asking to be upgraded to first class. I am fine with whatever seat is available, but I do not understand why they would let seats go empty instead of giving me a reasonable accommodation to get home on time or upgrading someone else to first class. Would it be the end of the world to upgrade someone to first class in order to fulfill their end of the obligation? I bought a nonstop flight from Minneapolis to phoenix, and I should receive a nonstop flight from Minneapolis to phoenix. Unless this issue is resolved, I will never fly Delta again. The complete and utter disregard for their customers schedules is disgraceful. The Delta supervisor, Mario, in Tampa does not understand what good customer service is all about, and I am starting to think that Delta, as an organization, does not understand what good customer service is all about. I am in disbelief, as I never had an issue with Delta before, but this has been a very eye opening experience.
Dava and Tanja were THE best flight attendants ever! Very tentative, sweet and caring delta has officially won me over because of them.
I was on a Delta flight this morning from Tampa to Alt. First I got there at 4:15am for my 6:00am flight and there was no one at the counters til almost 5am. Then they changed my flight from 6am to 8:10am which didn’t start boarding until about 7:35am. I was not happy about this. And their check-in system was down so they had to verify the passengers by hand which took a little longer to board. They also had passengers sitting next to each other which to me seemed wrong. At a time when Covid-19 is still a huge problem they should have an empty seat between all passengers. When boarded we were given a hand wipe pack and they also gave us a baggie with water, cookie and cheez-it which was really nice since some flights don’t even give you water anymore.
The entire experience was excellent. On time arrival on both legs of my flights and a real focus on flyer safety.
Paid for a comfort plus then upgraded my returning flight with sky miles and got dealt a main cabin experience! False advertisement. I paid for comfort and first class and I’m sitting in the main cabin. Not to mention the flight was delayed 2 hours. I used to think delta was the airline to fly. I’ve lost all confidence and respect for this airline and how they “nonchalantly” handles my situation by telling me, “sorry file a complaint”. I’ll just talk to a lawyer
I've flown Delta multiple times and they haven't disappointed yet . One of the cleanest and organized places
Deli
The best companies in the category 'Deli'