Tampa, United States
11330 Countryway Blvd
N/A
+1 8138206131
Highly recommend Discovery Village at Westchase. My mom and father both have dementia and it was important to us to have them both at the same facility. Mom became a resident in October and Dad, after a rehab stay, became a resident recently. The administration staff and nursing staff are amazing with communication and ensuring we do not have any questions. My parents are well taken care of and they are happy to be together in a very nice facility. Definitely recommend Discovery Village for either memory care or Assisted Living needs.
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WOW WOW WOW!! I recently had the pleasure of meeting with Veronica Rogers, the General Manager of this beautiful new Assisted Living Facility. I was with a friend who will be moving her mom in as soon as the building is complete. She (my friend) was super impressed with the fact that she could give a 1000 refundable deposit which would lock the rate her mom pays for 2 years, and she will get to be one of the first to choose her apartment. Veronica is a breath of fresh air and was so kind and informative. She is obviously going to be a lot of fun for the residents to be with! TRULY IMPRESSIVE and a welcome addition to our community!!!
An absolute 5-Star Review for Discovery Village at Westchase. The care they have provided my father during a very stressful time has been nothing short of amazing. I am a service member stationed overseas and this organization bent over backwards for me in order to provide my father the proper care and assistance he required; all while i was home on emergency leave. I moved my father from a horrible situation at a Tampa rehab to Discovery and it was the best decision i ever made. Going back overseas, I feel very safe knowing that my father is in their care. The facility is amazing (clean, elegant, extremely well kept), the staff is superb and the leadership is obviously taking the correct steps to ensure that that our senior citizens are treated with the honor and respect they deserve. Special thanks to Dominique, Monique, Allison, Rose, Daniel, Melissa and everybody else that has gone above and beyond. Highly Recommend!!!
I have seen this facility be so understaffed in my visits there that I feel concern in regards to people actually getting the assistance they need. The turnover rate is extremely high, and there is no consistency in the management. I’ve met residents I did not know who no longer knew if they wanted to stay due to treatment at this facility. Patients should NEVER be left alone while distressed, and I have a friend who’s mother was left alone in the dark by a CNA. These people act as though they care. They don’t. Take your parents to Arbor Terrace, or Aston Gardens. Don’t take them here.
I want to commend Dan Guanio, the Executive Director at Discovery Village at West Chase in Tampa, FL for his outstanding job at running such an outstanding senior living facility. I recently supported this facility as a pharmacist and member of the Covid 19 support team for CVS to provide vaccinations to the residents and staff there. I was highly impressed by Mr. Guanio's outstanding level of professionalism and his attention to detail for ensuring we had such a smooth and enjoyable experience at accomplishing our important support mission to keep his residents and staff safe during this Pandemic. Mr Guanio was continually accessible throughout our visit and ensured that both the patient and staff flow for this endeavor was able to be accomplished in such an efficient and flawless manner. It was clearly evident to me that Mr. Guanio genuinally cares for his residents, the staff and support personal that visits his facility. As a retired Army Officer and Hospital Administrator and also a pharmacist with over 45 years of health care experience, I would highly recommend this outstanding facility to anyone considering an assisted senior living community either for themselves or for a friend or family member. You would be highly impressed with the facility, Mr. Guanio,the Executive Director and his attentive staff. Sincerely, Gary S. Drabczuk, Lieutenant Colonel, U.S. Army Retired
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