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Tampa Vacation Rentals by Vacasa

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Tampa, United States

vacasa.com
Vacation home rental agency· Condominium rental agency· Property management company

Tampa Vacation Rentals by Vacasa Reviews | Rating 2.3 out of 5 stars (2 reviews)

Tampa Vacation Rentals by Vacasa is located in Tampa, United States on 1101 E Cumberland Ave suite 201-c. Tampa Vacation Rentals by Vacasa is rated 2.3 out of 5 in the category vacation home rental agency in United States.

Address

1101 E Cumberland Ave suite 201-c

Phone

+18558615757

Open hours

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J

Jonathan Herbert

This rental agency is incompetent and desensitized to the pandemic. We booked a rental, and drove 8 hours with a baby to a place where the homeowners were living at the rental. They were elderly, and were walking around the house when we arrived. Absolutely none of this was stated in the ad. They also were doing the cleaning themselves instead of hiring a professional cleaning company to sanitize according to covid restrictions. We had no time to book anywhere else. Do not go through these people.

G

Gene Carroll

I had a trip booked since January 2020 for a lake house in May 2020. I had been waiting through all the covid cancelations to hear if my trip would be canceled; however, it looked like we were in the clear. Exactly two weeks before my trip vacasa told my family, due to local restrictions on rental properties, they had to cancel our reservation. No big deal, we understood due to what was going on. Vacasa then informs us we can not get our money back in the form of original payment (I paid in full for this trip already) and we could only get a credit. They canceled my trip and won’t give me my money back? It’s shameful and terrible customer service in a time of layoffs, hours cut, and furloughed workers that a company like Vacasa will not refund your money for a trip they waited until two weeks before to cancel. I have filed a complaint with the BBB as well. They need to make this right and not penalize me and my family.

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