Tampa, United States
1 N Dale Mabry Hwy
N/A
+18008425609
I gave them a cc for auto pay and the cc got compromised. It was the only company that had the cc information. when you try to speak with someone at the company you get the run around. I tried to give them another cc to use and they never applied it to my premium. No customer service, no compassion, no ethics AVOID this company at all costs
like
Have been with Travelers for the last 5 years and am very satisfied with them.
My annual premium was raised by 650 halfway through policy term without notification or reason. I then canceled and was sent a bill for remaining balance. I need to pay or it will affect my credit. Tried to dispute with their collection agency Windham which was non responsive to me. Stay far away from Travelers.
So far so good. I was happy to save over 500. A yr with more coverage
Was rear ended by one of their clients, they accepted full liability, never provided me with a rental and ghosted me after taking my totalled vehicle
They give you the run around when trying to decrease coverage...system is down, that's an old policy you would need a new one that would cost more before you could look for savings, do t follow through with return emails ...etc.
Fast service
Everyone is rude and inconsiderate. The adjuster never finished the appraisal on my vehicle and they don't have other appraisers to come out and give second opinions. They don't call people back, phone reps are rude and non empathetic. They get fussy over supplements even though their own appraiser didn't finish the job and do it correctly which is why there was supplements. Very very slow at getting these claims handled because they don't listen and don't follow up. My car still has damages 4 months later and they refuse to even fix them. Going to have to open a case against this company. No one their knows how to handle car accidents. Do not trust as your insurance. I had to literally point out missed damages to the adjuster and he was still argumentive about it. If an 80,000 pristine supercar gets hit it should be returned to original condition. These guys don't even come close to helping you get there and will make fun of you when you tell them what car it is.
Deli
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