Taormina, Italy
Via Tommaso Fazzello, 26
N/A
+39 3204478843
No wheelchair-accessible entrance
We planned a week-long trip with Sicily Activities in March for our wedding anniversary. I wanted everything to be perfect, well-thought out, with the least amount of stress possible. When I found Sicily Activities, they seemed to be the perfect company to work with. The communication, kindness, and professionalism was evident in the first couple of emails. The compassion and understanding came through when it was obvious we would not be able to go through with our itinerary due to the pandemic. Sadly, we postponed, but I knew we'd be back! In August, since we are living in Europe already, we determined that September would be a good time to go. I reached out to Alex about a month before to confirm that it was possible, and she worked it all out so quickly! In September, we had our do-over anniversary and it was amazing. Sicily Activities has all the traits I look for to book with (and to recommend) a company: kindness, professionalism, quality, good communication, good recommendations, punctual, and flexibility. Honestly, I can't say enough good things because we were so impressed. All of the guides were so great and knowledgeable, everyone was on time, there was a focus on the parts we loved, and all of the places we visited were just wonderful. We have so many memories from this trip and I only wish that everyone can take a trip like we did.
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Creating a dream trip is work that requires attention to detail, creativity, knowledge of a place and its people, and vision. Doing so during a global pandemic and ever changing circumstances is trying to say the least, but Sicily Activities made every step a pleasure with their understanding, knowledge and willingness to accomodate and help however they can. I look forward to our scheduled excursions and to exploring Sicily with them. Cheers to future travel!
Best customer service ever. I had my private tour of Sicily booked for this June. Due to current pandemic crisis I was forced to cancel my trip. Sicily Activities advisor answered to my email on the same day providing me with several possible options. Anyway due to uncertainty I chose getting full cash refund. And at this moment it was absolutely fantastic, my money were back to my credit card in 4 days! I am going to reschedule my trip with this company as soon as possible. Can’t wait to experience Sicily with them.
We just returned from a food tour of Sicily with Massimo. Everything was perfect from the first minute to the last. The food was excellent, the guides fantastic and Massimo handled our needs with ease. Highly recommend this this company!
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