Taunton, United Kingdom
29 East St
$$$
+44 1823272944
N/A
DeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick bite
Ordered via the app, waited a good 20 mins after \checking in\. Gravy was thinner than primary school bog roll. Better off ordering takeaway
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What a shockingly bad experience we just had... 1) the order was placed 16:40 2) After more than an Hour I had to call the store to ask where it was, to be told that the delivery driver was on his way back to the store to collect it, and it would be with us in about half an hour. 3) We went to the store ourselves to COLLECT the delivery order 4) Got the order home (5 mins in the car) Chips COLD, gravy COLD, chicken COLD 5) Rang to complain about the temperature and the lack of a portion of fries from 3 piece meal, to be told that we'd have to make a complaint to Deliveroo not KFC. I also pointed out that the delivery had obviously been sat around for an hour waiting for collection, but was told it had been freshly prepared, yet the carefully packaged bag stated it was for collection at 17:00, so it HAD been sat around for over an hour as the quality of the food would attest. As a diabetic I need to plan my mealtimes carefully, I factor in a delay time of say 15 minutes, but this was ridiculous. Blaming the delivery company for the missing fries was the last straw.. OWN YOUR MISTAKES
Never had a bad meal from kfc until yesterday. Ordered a boneless banquet. The 3 bits of chicken were the smallest pieces I’ve ever seen in my life, literal joke. My Krushem had way too much syrup in it and tasted fowl. I took a picture of the chicken because of how hilariously bad they were for the price I paid.
Lovely team, food always great!
Very poor service in here on Saturday evening with the manager shouting out he had more customers waiting with food just sat there. 35 minutes for 2 popcorn chicken meals! Some staff just stood around. Delivery service food took priority of the ones paid and waiting! They come in, show a number, get served and out. Not good enough. 17 customers waiting in a tiny shop! Many complaining between eachother, as stood that close.
Deli
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