Tavernier, United States
131 Ellis Dr STE 1
N/A
+1 3058535300
This company has the worse customer service I have ever seen in the Florida keys. I waited over 5 weeks to get quote for a service and a lift platform. After the quote was finally given, 3 weeks passed by and the job continued to get postpone. All excuses were given to me, such as weather issues, people getting sick, etc. Finally, I requested my original 1k deposit to be returned and had to find another company to do the job. I had a few words with Pete (owner) due to non responsive in time to completing the job. He is unprofessional and even got upset when I demanded the timeframe for a completion date. I highly recommend to get another company that will provide a better customer service and professionalism. Their mentality is that since they are in island time (all the time) that you have to wait for them until they feel like doing the job. Don't forget that you are paying for the job and their prices are not cheap either. Hope this review will help you chose wisely.
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Their work is first rate and customer service is amazing. Yes, they are a very busy business but they are great people and you know you can trust them and that they will always \do the right thing.\ The work was performed quickly (was never left hanging); it was high-quality; and the price was very reasonable. Can't ask for much more!
Excellent work. My deck exceeds hurricane specs. Customer service not so much. They knowingly replaced my burned out lift box with a bad one, causing me to waste money on an electrician trying to make it work .Better they should have told me they didn't have any to sell me.
The team at Southeast Marine Construction is very professional and courteous. They strive for perfection every day. I would definitely recommend everyone use SE Marine for boat lifts, docks, seawalls, etc.
Working for south east marine has been a great experience for me . My co-worker are the best we get the job done.
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