Tavistock, United Kingdom
7 Pepper St
N/A
+441822617213
I took three pairs of shoes to be repaired and was advised two needed re-heeling and the other the soles need to be re-stitched at a cost as 42. The first time I wore the ones that had the soles restitched, a strip on the outside of the stitching came away after about 20 mins. When I returned them the customer care I received took me back! I was told I should have had them resoled even though I had only worn them for 20 mins! I suggested she should have advised me of this at the time. She eventually offered to resole them for 35! and said the 12 I had paid to have them restitched was my problem and commented the 20 mins I had worn them was very precise! She then said she had another customer waiting! I really like to support independent businesses who are normally friendly and helpful but this lady Theresa is anything but, she believes she has a monopoly in Tavistock and treated me with disdain or something off the bottom of her shoe! It really shouldn't be like this
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Replaced the heels on my favourite shoes. Was worried I’d have them no more but they saved the day. Also put new soles in my husbands golfing shoes, so he’s happy too. Win win for this family. Thanks guys
Excellent repairs, genuinely talented. Would recommend to anyone
Excellent. Always soles my shoes well.
Went in with my Shoes extremely rude lady who didn't rush to serve as she was having a chat with someone ! then I explained my shoes were expensive and she tugged very carelessly at my shoe heel and broke the tube that the grips attach too. So I made a hasty retreat rang the designer's and because of her incompetence I may need to have a new heel !!!!!!!!! instead of just a new heel grip ANGRY isn't the word NEVER Use This Cobblers absolutely shocking NO STARS
Fantastic service replaced heels on my shoes even varnished the heels to make them look better, highly recommend
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