Teddington, United Kingdom
65 Broad St
$$
+44 2038924917
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
We have had the most appalling service and I plead with you not to spend a penny here! You will NEVER get a call back after numerous calls to branch and voicemails. The staff do not care at all about customer service. We have waited weeks and weeks for an appointment. I have then waited all day on the day of appointment for the installer and called the branch 3 times to get a guide time. Each time told they will call me back and that call never came. Now 4pm and I’m told, he isn’t coming at all today... I will NEVER use this company again and ensure no one I come into contact with does either.
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I was saddened to read the negative reviews about Carpetright Teddington as they definitely are not a reflection of the service I have received from both Brian and Helen. They have been brilliant and couldn’t have been more helpful and efficient. 5 star service, thank you. Carpets were professionally installed by a great team too.
Good customer service very honest good prices
Luckily managed to dodge these guys, but from the small amount of talking I did with them it seems like the promises online and the attitude of the people in-store do not match up. The staff in-store who also operated the phones seemed to be more interested in locking you down and getting your money then providing any level of good service.
Got everything sorted for me great people also!
Deli
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