Tempe, United States
7695 S Research Dr
N/A
+14802561664
I recently completed 39 radiation treatments for prostate cancer and I cannot speak highly enough about Dr Chowdhury and the entire team in the Tempe location. Each and every person I interacted with there were friendly, courteous and professional. This team was always on time. I was always on the table within 2-3 minutes of my assigned time.
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My experience with this center has been the best care I have had in all my times with doctors, they really care about their patients, Dr.Bhoola’s staff is genuine, they are kind and they are patient with any questions and concerns, they listen to you and so far they have been the best to me, as a patient who was scared they made me feel reassured about everything and always give me the strength I need when it’s hard for me to find. Thank you Arizona Oncology East valley center for treating me so amazing. There are no words for how grateful I am that I have been assigned to this office. Such amazing people from the front desk, schedulers, to the nurses, to the doctors they are they BEST!!! I am so grateful for them.
Sorry to say this practice has gone downhill fast. I’d lay the blame at the feet of a very inferior office staff but ultimately the physicians and practice manager are responsible for the problems. Medical assistants DO NOT follow through on getting prescriptions, getting tests scheduled, returning calls, or passing messages to the physicians. I supposed depending on the specialty that might just be a problematic inconvenience, but with an oncology practice these errors are costing patients their lives. My husband spent 6 weeks without his medication thanks to a very inept assistant. In the meanwhile his cancer (which had been shrinking and the radiation oncologist was quite pleased) has now resurged aggressively. There is NO EXCUSE for treating patients so poorly. Please consider another option.
Dr. Chowdhury was amazing as was his assistant, Eloisa and the entire radiation team. The Chemo Infusion nurses were so warm and so sweet and made the treatments more bearable. Dr. Chase, my Gyn-Oc, however needs some work on her bedside manner. She always felt very distant and cold and to top it off she SURGICALLY placed the WRONG sleeve inside of my cervix, which I then had to have removed with NO pain meds, not at the hospital but at my Dr. office, and I then had to do my internal radiation without a sleeve, which means they had to MANUALLY dilate my cervix each treatment to place the rods which was so painful I literally cried each time. They offered to put the right one in, but wanted me to pay another co-pay! There was literally no apology! She blamed it on the hospital, saying they had the wrong sleeve on hand, even though my nurse offered to send a sleeve with me to the hospital several times \just in case\. Because my service was SO great with Dr. Chowdhury and Eloisa I will give them a 4
Dr. Bhoola is one of a kind. Not only is he intelligent and advanced in his medical care, surgical interventions, and cancer treatments... he is human. It is so easy to get caught up in the hustle and bustle of his busy career with some many time lines, emergencies, office hours and surgeries but he is always kind, always patient and always truthful. He is the definition of a hero to me and my family and I will always be grateful for the care he has provided my mother with. I would give him 100 stars if I could! As far as the staff here... I also have zero complaints. Everyone is always smiling, goes above and beyond, and is quick to fix any issues I have had. I truly appreciate this office and everything they do!
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