Tempe, United States
5235 S Kyrene Rd #107
N/A
+14805700291
Been trying to get in touch with someone regarding my online order. Not been able to. Google is saying temporarily closed? Does anyone have any info on this? May need to start my refund request for this.
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I just got my XP-28 irons and wedges in today, I am ecstatic over the quality of craftsmanship and quality and for what I paid...well worth the wait. I can wait to get out and play these clubs. My only suggestion is if there is a lag due to out of stock or back order please communicate to the buyer, other than that, stellar service and product, thank you a million times over for what y'all do.
I would highly recommend Custom Golf Center if you are looking for customized clubs or grips/new shafts for your existing clubs. From the Chipper I bought to the new set of clubs my husband bought we are 100% satisfied and love the clubs. Thank you very much for taking the time to show me how to use my new club and also for the tips you provide both of us the day we picked up our items. We have already started telling our friends who to go see if they need new clubs or modifications to their existing clubs.
James is great. Very friendly, knowledgeable and stands behind what he sells. Been going to his shop for years and have yet to be disappointed. His prices are very reasonable which makes getting into golf affordable. My go to for re-gripping clubs and lie adjustments. Now that he has a practice bay, trying out new equipment is so convenient. My only tip is to call before you plan a visit to make sure he is available, he does have a life outside the shop.
James has great deals and clubs.
James is top notch. He re-gripped my club set during my lunch break. He also took the time to measure my swing speed and point out some trouble areas in my swing. I played with the clubs two days later and they felt great. His cost was very reasonable. He kinda feels like an old friend and his shop is very approachable. I'm new to this but felt right at home. I'd certainly recommend him.
Great customer service. Fantastic price for quality clubs. Second time I have purchased clubs from James both times no issue whatsoever. Highly recommend!
6 weeks I tried to get a return phone call about my club not being delivered, despite the fact that you said it was built and ready to go and that you were looking right at it. Six weeks, man! Technically eight weeks, but the first two were to be expected as ordinary lead time. I called once or twice a week for the first four weeks before stepping up to calling every day for a week. I finally tried calling 20 times a day for an entire week. To this day, you've never answered or returned a call. Then, finally I came home one day to see the club was delivered. Was it that hard to drive to the post office and drop it off? Would it have been so hard to answer one of the 100 phone call attempts and just say that something had come up? Ridiculously pathetic. No excuses, yes its harsh and your pattern of this lack of service and follow up is why your company deserves this harshness. Customers, the clubs are good value, but don't custom order anything. There's no telling when or if you will ever get it. However, if you need a putter or wedge, and are local, the clubs are good and priced well. Again, be warned, if you can't cash and carry the item, placing an order for future pickup or shipping exposes you to potential/probable headaches like mine and some of the other reviewers.
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