Tewksbury, United States
1721 Main St Unit 6
N/A
+1 9788513265
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Great Service. We have used this location many times and they always deliver a great product. I recently ordered something and delivery was missing one item. They were aware and started to process refund but I was not aware. I called and not only did they continue the refund but delivered a replacement item and some additional snacks. That is the best customer service and way above and beyond what I asked for!!
like
Quick service but very rude as soon as we exited the store the girl followed us out while we waited in our car for the order to be ready. She wrote this on the doors and she shut off the lights. We had a mask on the entire time but we were treated horribly.
After reading the horrible reviews on the Edible Arrangements, Arlington, MA website I thought I would try the Tewksbury, MA store. WOW...my mistake! Rude, rude. My clocks all read 2:55 pm. The manager told me all of her drivers leave at 3 pm. No apologies, nothing, and they do not close until 5 pm! What gives with the attitude of these Edible Arrangements store managers?! Bad News! I will not be back again, ever, to E. A. anywhere!
I wish I got the lady who helped me today’s name. Best customer service I dealt with in a very long time. She made me a lifetime customer if I ever need a gift again. She was so nice and very caring. I got a gift for my grandma who just beat cancer she helped me pick it and gave great ideas!!!!! I wish this business all the success and with an employee like this there’s no need for wishes! Once again thank you for everything!!!!
Great customer service from The manger Angelina will be ordering again in the future.
Just wanted to say how amazing Angela is from the Tewksbury location. She was so attentive with helping me select a perfect arrangement for my sisters bday that did not disappoint. The arrangement came out so pretty and my sister loved it. The best service from start to finish I highly recommend going to this location and asking for her.
Leaving 3 stars because I have ordered from them many times and have been happy with the service however today I had a fruit platter delivered to my sister for her birthday. I specifically chose this particular platter because it had several “happy birthday” plastic decorative pieces placed on the strawberries and I paid an extra 5 for a birthday balloon to be delivered with my order. Once it was delivered, my sister called to thank me and sent me a picture. It turns out she did not receive the balloon and there were no happy birthday messages on the strawberries (also missing the white frosting drizzle shown in the picture). The arrangement was still nice but not what I specifically ordered. When I called the store to question what happened, I was told they ran out of the plastic happy birthday pieces and the balloons several days ago. I was then refunded for just the 5 balloon. I completely understand if you run out of supplies by why advertise something on your website and charge me for it when you knowing don’t have it and didn’t plan to tell me. I felt as if I should have received a message letting me know my order wouldn’t be complete. And I’m sure the (5) happy birthday plastic pieces that were missing from the strawberries were baked into the 60 arrangement price I paid, but I was not offered a refund for those. I can’t help but feel slighted.
Horrible arrangements. The icing on the strawberries looked like it was done by a baby. Didn’t get the “I Love You” Balloon. Never ever getting anything from them.
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