Texarkana, United States
101 E 34th St
N/A
+1 8707745683
Toilets
Wheelchair-accessible toilet
Refused to supply copies of badly needed medical records for another vet's use in giving a 2nd opinion. They said they only did that by fax. They said they tried to fax them 3 or 4 times, but other vet never received them. They said their fax was working properly and the receiving vet's fax was working properly ....so, where did they go?They would not give them to me if I came by in person. They emailed shot records, but not medical records.
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I work until 7:00 which makes it difficult when a problem arises. Frustration is not a strong enough word for my experience trying to find someone to treat my Maincoon after hours. Apparently my longtime vet no longer does call, and because that was who I used no one else would see him. Dr. Shivley was willing to me us and evaluate his injuries and make him comfortable for the night. I can't say thank you enough to him for the care he gave my sweet boy. Needless to say I will be finding a new vet and the ones that refused to help are not on the list. A suffering animal shouldn't be left to suffer because of petty differences. Thank you again Dr. Shivley.
We called the after hours number due to an emergency several times and once we received a call back we were told to go to Shreveport that the on-call vet wasn’t going to have time. We had to drive 2 hours to get to an emergency clinic. If you aren’t going to see pets after hours, don’t advertise it!
I took my dog to get spayed. When they gave her back to me they didn’t say anything, just gave me two types of medicine (they did not tell me what they were for or when to give them to her). What really bothers me, however, is that the stitches they gave her are not the kind that dissolve naturally and they didn’t even tell me, let alone give me a general idea of when to get them removed. She has sores developing along the stitches and I’m going to have to take her somewhere else to get it checked out. (The place was very dirty so I worry about infection.) I have never had this problem with Oubre or The Vet.
Rude staff lady that works right front counter computer. Has short reddish brown hair. They were not informative about heartworm injection that did not repel fleas. Thats what I specifically asked for. Had an information/contact issue and the woman at the front rolled her eyes at me. Told me it would be 20 for a grooming then turned around and changed the price to 35. Ill be taking my business elsewhere!!!!
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