Thatcher, United States
3333 W 8th St
N/A
+1 9284281899
If you cannot get yourself to doctors appointments in, or out, of town, this is a great option, so long as you book them in advance and the drivers can account for all passengers travel time accordingly. I haven't used them, personally, but my friends and family that have would recommend them.
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One of your drivers decided that it's a good idea to cut me off when their lane was merging. They had to go way over the speed limit and literally cut me off AFTER the merge entrance. I had to slam on my brakes to avoid them side swiping me. Maybe you should let whoever drives the red van with the number 178 on the back know that merging lanes are supposed to YIELD, not nearly cause an accident. I feel sorry for any of their passengers. Conveniently the email address listed on their website comes back as "undeliverable" probably because they're tired of receiving complaints.
Started off fair when they first began to pick my Mother and I to my Mother's Dialysis treatments. Now they spread our regular driver thin on his runs. The Dispatchers believe that Maricopa is a small town and that every run is a 5 minute run. It takes about 25 minutes just to get from my home to the dialysis clinic. They book too many clients without the resources to pick them up. At the Dialysis Clinic there are at least 4 clients including my Mother that are being picked up late for both arrival and return trips. And Dialisys patients can't wait that long due to their illnesses. Their Vans are constantly breaking down and are never repaired properly. I honestly feel bad at the poor conditions the Drivers have to work with crappy vans. I give them a negative ten rating. Shame on Gentle care. One other thing, I feel the dispatchers should should ride every once in a while to understand the proper distances between trips so they'll know that not every trip is 5 minutes away.
Gentle care use to be to good and reliable and now they truly suck.. My driver smelled like he didnt shower and cigarette.. It was the worse experience ever
I would give them 0 stars if I could! My fiancé and I were in a bad car accident and he his wheelchair bound! They were an hour late picking us up and left us sitting for over 2 hours! When we called they kept saying a driver would be there in 20 minutes! We ended up calling my parents to pick us up after 2 1/2 hours! Do not use this company! Horrible service and it's scary that they are doing medical transportation
Don't ride alone! Nothing like being locked in a moving car with a stranger who is telling you how attractive you are and what a "treat" this is for him.
This place is AWFUL my mom can't walk is in a wheelchair they are always late the never know what anyone is doing they tell us to call 48 hours in advance to set up a appt then they don't show up and if they do they are a hour late. It's to bad that they are the only company my mom can use I wish they would fix there problems
i have waited for more than an hour and took another hour and twenty minutes to get home. I am at most 25 minutes from pick up point. All i have to say is this: WAIT AND SEE!!!!!!!! I have pain/ 7 and no fun just riding around. I am ready to go with the dirtiest cabs ever. At least they arrive in a 20 minute frame.
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