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The Big Screen Store

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Rockville, United States

thebigscreenstore.com
Home theater store· Electronics store· Home audio store· Furniture store

The Big Screen Store Reviews | Rating 4.9 out of 5 stars (5 reviews)

The Big Screen Store is located in Rockville, United States on 11134 Rockville Pike. The Big Screen Store is rated 4.9 out of 5 in the category home theater store in United States.

Address

11134 Rockville Pike

Phone

+1 3018811199

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly service

Open hours

...
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M

Michael Rae

Knowledgeable friendly sales. Delivery and installation went smoothly. I even found a lower price from another Samsung dealer a week later and was promptly refunded the difference.

P

Paul Eder

Outstanding installation from Javon and team. Fast, precise, super friendly and knowledgeable. Selection in-store with Barry was perfectly tailored to my needs for TV size, TV model number, and speaker capabilities.

M

Mohamed Abdou

I was very impressed by how the sales staff was helpful but not pushy. I felt comfortable asking questions without getting the pressure that I have to buy now. The delivery was within the window quoted on the morning of the delivery day. The delivery team was very courteous and professional. They hooked up the TV made sure it worked. Overall, it was an excellent experience and I would definitely recommend buying from the Big Screen Store.

C

charles stanley

Frankly, after years of disappointment with many retailers, I was a little worried to buy from any place than Amazon. But I must say that the help given to me in selecting my TV and sound system without actually going into the store was invaluable. Sure, plenty of salesmanship, but it was fair and honest. Delivery and install was fast and efficient. Overall a very convenient experience. When the price dropped several days after my purchase, the 200 difference was refunded, as promised, without resistance. When I had trouble with my sound bar after 28 days, they immediately offered to exchange it. Actually the problem with the sound was not the equipment it was my lack of understanding...it didn't come with a user guide. Also, there were some characteristics that weren't explained. The manufacturer's customer support straightened it out for me. I am happy with my purchase and would recommend The Big Screen Store.

G

Glen Kessler

Very pleased with my purchase and delivery experience from Big Screen Store. Called in my order and the process was super easy. Delivery guys brought the 88 lb tv all the way into the room I wanted it. They tested it and put it right back into the original packaging since I wasn't quite ready to install it.

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