The Bronx, United States
1750 E Gun Hill Rd
$$
+1 7185307334
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
I have been a Petco customer for the longest. Due to the pandemic everyone works around with what is available. And believe me an owner of SEVERAL pets I have adjusted this new norm. Today I witnessed the nerve of a customer who apparently has not gotten with the program of the new norm we ALL live in. She literally held up the line for over 20-30 minutes because she didn’t understand the usage of a gift card and how it’s an inconvenience for her about everything. She should be ashamed from wasting employee time for only trying to help her. Employee was going up and beyond to accommodate her and explain to her and yet the customer could of cared less. Nothing wrong with holding a gift card that won’t expire anytime soon, especially if you are a “customer for the longest”.
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I gave it 4 stars because the employees were not knowledgeable. Like how you work @ a pet shop and all your answers are \I don't know\...smh. They did have lots of variety for your pets just don't ask any questions because \they don't know\.
Petco is great. If you have a cat you can buy the loose litter for 12.00 dollars and refill it for half the price for ever. That's a great bargain and my cat loves the litter.
This is my second pet ID that I've purchased from Petco. I have small Yorkies and I like that the ID are small, and they are able to get all the information I need engraved on it. It's durable and last for years. Highly recommend.
The pet food is super over priced over there... I mean canned kitten food all over a 1.50.... but the Hamsters were cute
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