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+443457212212
Always pleasant and welcoming staff here. Very handy tips on how to use their digital banking platform too :-)
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Would have put zero if I could have! Insensitive & archaic bereavement process with no consideration for the relative left dealing with the estate. Won't even accept an email for initial notification & wanted me to travel 35 miles to visit a branch that is only open 10-2 (week days).
Really poor banking. Complete lack of communication between branch and head office. Still waiting for them to process my business account opening after 6 weeks of waiting. Bank elsewhere.
I found out today, when I was trying to pay a bill, that my local branch has been closed. This comes on top of two complaints from me during the past three months about the bank's actions based on information from a credit rating agency, which was wrong and despite the fact that it was flagged up as 'disputed'. I would not recommend the Co-op bank to anyone.
Deli
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