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The Legacy Willow Bend

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Plano, United States

thelegacyseniorcommunities.org
Retirement communityAssisted living facility· Retirement community· Assisted living facility

The Legacy Willow Bend Reviews | Rating 3.5 out of 5 stars (5 reviews)

The Legacy Willow Bend is located in Plano, United States on 6101 Ohio Dr. The Legacy Willow Bend is rated 3.5 out of 5 in the category retirement communityassisted living facility in United States.

Address

6101 Ohio Dr

Phone

+1 9724686200

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible entrance

Open hours

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S F

Well kept buildings & grounds. Standard treatment of patients in healthcare building. It may be “non profit” but focus is clearly about & optics. Management style is intimidation & it trickles down to patient care. Very difficult place to work.

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alyssa adam

It's so easy to feel love between residents and staff when you walk into The Legacy Willow Bend in Plano. They have high standards and it shows in the immaculate buildings, savory menus, and their 5 Star Medicare Rating. In the senior living industry across the country, this organization is one of the very best.

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Mark S

The legacy at willow bend and home health care both companies are very high standard and have compassionate caring staff. My mother was at the rehab at the legacy for 4 weeks and she got excellent care from nursing to rehab. All the staff at rehab and food was awesome, facility is clean and maintained with high standards. My mom was then transitioned to home where she was seen by at home staff members for rehab, today she has completely recovered and has returned back to all her normal functions. I don't remember names of all the persons that were involved in her care at rehab as they have huge staff but they were all great from nurses to aides to rehab staff. At home staff kept me informed about my moms schedule at home and her progress. I specially wanted to thank their PT Katani, she is very knowledgeable, kind and encouraging.she kept my mom always positive.

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Gary Fitzpatrick

After having a relationship for 5 years with this company on both the patient side, and the staff side, I feel that I am qualified to give an honest review of The Legacy. My relationship with The Legacy started in 2015 when I had one of my staff members family members living in assisted living. Safety of staff and residents is something that I saw with this persons family member. When it became unsafe for this family member to be in assisted living, the staff at The Legacy met with my staff member to make sure the best we done for my staff members family member. The decision was to move this family member to skilled. During the next few years, anything that could be any kind of problem, or change in status of the family member was communicated to my staff member, 24 hours a day. When the end of life of my staff members family member was near, the communication increased. I have never seen such compassion from a long term care facility (I have worked in long term care for almost 10 years). As for the staffing side, I see how this place operates, and patient care and comfort is the top priority, I don't think I have seen people move so fast when something comes up that needs to be handled. This location has at least one deficency free survey from state regulators, that is an extremely hard feat to do for any facility that deals with seniors. It is a very thorough process and days long, meaning the state is in the building going over records, all records, and monitoring staff for mistakes. In the end, working in long term senior care for almost 10 years (as stated above), seeing what happens at other long term care facilities across the nation, I wouldn't think twice about having one of my own family members being admitted here, nor would I have to wonder if everything is being communicated to me, as I have seen that first hand. Edit: I am not a staff member of The Legacy, I simply know people who are.

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Jean Green

I have been here for 12 days due to having a fall seven weeks ago. After surgery I had two pins inserted but surgeon did say that if pain became worse then I should consider a hip replacement. I am leaving here today for an appointment with him shortly. After surgery and some days I’m hospital I will come back here for a few weeks. Everyone here is very caring and professional and I get my medications when I should and when I ask for help don’t have to wait long. Due to Covid19 no-one here can have visitors which has been hard but not the fault of the facility. Would definitely recommend it to anyone thinking of coming here. I am in the skilled nursing section so can’t comment on the Memory Care or the long term section.

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