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The Rocca

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Atlanta, United States

therocca.com
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The Rocca Reviews | Rating 3.9 out of 5 stars (5 reviews)

The Rocca is located in Atlanta, United States on 3280 Northside Pkwy NW. The Rocca is rated 3.9 out of 5 in the category apartment rental agencyapartment buildingapartment complexcondominium complexcondominium rental agencyreal estate rental agency in United States.

Address

3280 Northside Pkwy NW

Phone

+1 4042620510

Accessibility

Wheelchair-accessible entrance

Open hours

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Clemance Horesh

We moved to Rocca when there were almost no residents almost 6 years ago. We have seen many managers and assistants manager have changed but none of them were so hard working, considerate, helpful, down to earth and specially so fun like TIFFANY and Dina. Rocca apartments are very convenient and clean and specially the location is in a great neighborhood!!! We are very happy to live in our apartment and we consider it our home for as long as we are alive. Thank you very much and we appreciate it

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Karla Patton

This location is perfection and centrally located . The application process was tedious but Tori was amazing the entire process. She is so kind, funny and extremely helpful. When I was unsure if my king size bed would fit the apartment, she literally laid on the floor & said “my whole body is the size of a king , so you will be fine “. Who does that ? Tori answers emails & calls promptly, and she has an answer for any of your concerns. I once got an email response from her at 10:00 PM! The Rocca is the place to be .

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Veronica Lightburn

I’ve lived at The Rocca for going on 3 years now and unfortunately I’m moving tomorrow. Tiffany and Dina have ALWAYS been so helpful and nice, no matter the query. They are very considerate and down to earth which I appreciated. My only complaint would be my upstairs neighbor, who walks quite loudly, but I can’t blame that on the apartments or staff. The walls are a little thin, so that is something to look out for. But the customer service has been nothing less than spectacular for me. As well as maintenance, who typically resolve an issue within the day. I hate so many others had such unsatisfactory experiences. Living here was honestly a delight.

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Shahara Britten

My review is based on a prospect tenant. I am moving there March 2021. Applied on a Monday, received my approval on Friday. I have a decent (650-700) credit score but perfect history/payments. They requested necessary items and information to determine by eligibility. I don't think they required too much. All requested documents had a plausible reasoning. The complex is beautiful and well maintained. The units I viewed were gorgeous. Ty & Tori were great. Ty did my first tour and Tori did my second one (I wanted to see the complex twice). They do seem to be busy with applicants but it didn't devalue them. Overall, I am happy so far. I hope my living there is as peaceful as the process to apply and view the unit was. Thanks in advance!!

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Bené Viera

I absolutely see why this place has so many negative reviews. I wanted to view the apartment out of sheer curiosity, despite the negative reviews. I drove past the complex on Sunday and loved the location. When I got home I sent an inquiry email, understanding that they were closed and would respond the next business day. Today’s Wednesday and still no response. I called today to schedule a viewing and spoke to Dina. She’s very nice nasty; if you know, you know. Dina pretended there were absolutely no appointments available for viewing on the weekends, only week days, and nothing this week. Umm, people have jobs. When I mentioned I’d sent an email Sunday she said, “Well, we’re closed Sunday” with a fake giggle. Girl. Obviously. But today is Wednesday, and had I not called I’m sure I would’ve never received a response. As far as the discrimination claims in other reviews, I can’t speak to that. But I wouldn’t doubt it. Something peculiar is definitely going on at this place. If prospective tenants can’t get a response or adequate scheduled viewings, imagine living here and something goes wrong with your apartment. Don’t bother with The Rocca. There are far better apartments with competent and responsive staff.

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