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The Sanctuary Apartments

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Las Vegas, United States

lifeatsanctuary.com
Apartment rental agencyApartment buildingApartment complex· Apartment complex· Apartment building

The Sanctuary Apartments Reviews | Rating 3.1 out of 5 stars (5 reviews)

The Sanctuary Apartments is located in Las Vegas, United States on 2200 N Torrey Pines Dr. The Sanctuary Apartments is rated 3.1 out of 5 in the category apartment rental agencyapartment buildingapartment complex in United States.

Address

2200 N Torrey Pines Dr

Phone

+1 7026479227

Accessibility

Wheelchair-accessible entrance

Open hours

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Shannon Westberry

Rented for a year and though one leasing agent was amazing the rest of the service was questionable at best. After a year of paying my rent on time or early I went to renew my lease and was told in order to remain in the unit I would have to agree to almost a 400 increase. Mind you, I had multiple police parked in front of my apartment almost every night. Once I was in formed that someone had just been killed in the complex and if I was smart I would move ( by the officers guarding the crime scene). In addition, while living there I had serious plumbing issues which caused me to come home from work to a flooded apartment three nights in a row because of water coming up from my kitchen sink. Then there was the notice that the pedestrian gates would no longer be accessible due to multiple break ins that were taking place, which came about a month before I left. The final insult was they were never available to accept my keys, which meant I had to leave them in my mailbox. I had made multiple attempts to call into the office which was supposedly open and my calls were not returned. The option for a walkthrough was not an option, and besides there were damages to the unit upon move in which were never fixed during the year I resided in the community. They are now trying to charge me over 1000 in damages but refusing to return my calls, and the company handling their accounts is refusing to give me contact information for the property parent company Pinnacle for me to ask for proof/description of damage. Unprofessional company, unsafe property...with extremely questionable business practices.

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Liz z

Let them know of the AC not working, a week later and it’s still not fixed. Putting blame on the separate company that they have to fix ac but when I call the other company they say they’re waiting on the sanctuary to clean out the ac unit because it was infested w pigeons and nests. The days and some nights are 100 degrees and we have no working air. Had to find a hotel to keep my newborn baby/family in. Just an excuse of an apartment complex. NOT professional. NOT efficient. && def NOT professional.

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Kayla Robinson

Megan is who convinced me to apply for these apartments She was knowledgeable and basically sold the apartment complex itself before I even seen it. Emerald helped me through the whole application process and is just WONDERFUL. She was patient with me and answered each and every one of my emails and phone calls. I have never had a smoother process moving into an apartment complex and I can’t wait to move in beginning of March !!!!!

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Reflections at the Lakes Bridge

We were so impressed with Maegan! She really answered all of our questions. I really appreciate how kind and helpful she was We have been to a few places where they could care less if you there or not. Maegan made us feel very welcomed.

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Mason Jones

just run.

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