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+441270904907
When we want visa's we always use this company. They have always been very helpful and efficient in getting the visa we require in the allotted time
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Would definitely reccomend. Very helpdul
Do not use this company. We had a dreadful experience obtaining our China visas. Customer service is disorganised, communication is poor and we experienced misinformation. Our group visa was cancelled at short notice. We had to go in person to Manchester and pay late fees. Our visas and passports were delivered to the airport on the day of travel. It was very stressful. Our complaint was only responded to after prompting (5 weeks later) and there was no offer of compensation/refund of fees. We were charged 137 for what we consider to be an apalling service and spent around 700 on late application visas, train fares, hotel etc., compared to the 310 original charge for group visa for two.
I was applying for schengen visa. Every time I call different people gonna take the phone call and different opinions. We rang up and clearly stated we need to go Greece and Croatia and got a response just need to apply for Greece and you will get multiple entry. Second I informed my wife is British and got a response still I need to apply as single. Still again I rang up and asked when I fill the form and got a response need to apply individually more over need to book flight ticket accommodations bank statements and employer letter. We had to rush it and booked all due to the short period of time. We got a letter from Visa specialist I need to apply Croatia as well because multiple entry is not sure. We informed what has been told from her colleague but what can we do. It was too late . I got appointment in Greece embassy and from there I was shocked my partners British passport and a photocopy was enough for me to get the multiple entry visa and it’s guaranteed. I was really really ashamed and embarrassed. Such a silly thing this agency didn’t even aware about. We had no clue about visa process thing, that’s y we contacted this self claimed agency who is specialist in visa. All my time my efforts money everything gone waste. I didn’t need to submit any proof of accommodation bank statements and employer letter if my partner had her British passport with her. I was really frustrated and I rang up the agency and explained the situation . And I have been informed in my form I haven’t mentioned my eu citizen. But I replied when I fill up the form and I had a doubt on that particular session I called and I have been informed this way. I given the time and whom I spoke to. But I got an apology.. what’s the point . They should train their all staffs about what they doing or else don’t take phone calls . Got a reply they will look in to it. I lost my money , time and an still in stress about my visa... pathetic service for me overall..
Would not recommend. Incompetent and inefficient. Paid 48 as was not confident applying myself for Chinese visa. Firstly they sent out of date application forms which I completed. Over a week later they rang to tell me I must complete new forms. Completed and returned I had an appt at chinese centre in Manchester only to be find that the visa company had incorrectly transcribed my form and put me down as Male and they could not process me. Only due to a kind lady was I able to ring the visa company and get them to change their mistake on line and email to centre. Took a long time for travel visa company to reply to my complaint and request for refund, while “ investigating’ the error. Finally agreed to repay half my fee but I was back from holiday and cheque still not arrived. Had to chase again. Also did not inform me that I could have applied for a 90 day visa ( rather than 2 year) which would have been cheaper
Deli
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