The Worm that Turned Ltd

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Nottingham, United Kingdom

worm.co.uk
Garden center· Gift shop· Outdoor furniture store· Gardeners· Nurseries & Gardening· Furniture Stores· Retail· Garden furniture shop· Lighting store

The Worm that Turned Ltd Reviews | Rating 4.3 out of 5 stars (5 reviews)

The Worm that Turned Ltd is located in Nottingham, United Kingdom on 66-68 Derby Rd. The Worm that Turned Ltd is rated 4.3 out of 5 in the category garden center in United Kingdom. We welcome reviews of our company but use Feefo for our verified reviews. please see website for full details

Address

66-68 Derby Rd

Phone

+44 3456052505

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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D

Dean

Friendly staff but no attempt to resolve a delivery that was 60 days late. I even offered to pay to get another similar product however I was expecting some form of good will as the next one up was twice the price. They offered 5 as free postage. Poor show and will avoid. Edit: after seeing the reply below my review people can see what I'm dealing with. If you sell a product and cannot deliver it 60 days after expected delivery date that is not good service. It might well be down the pandemic but you cannot sell things you don't have and claim its the pandemics fault therefore its not your problem.

V

v clarck

What a lovely little shop, lots of truly nice things

P

Poppy J

Great to discover no plastic was used in the packaging for delivery

S

Susie McGraw

Beautiful garden lights. You get what you pay for. Brilliant customer service. Even in these difficult times, very efficient delivery. Looking forward to visiting the shop as soon as we can go out! Thank you.

A

allan fraser-rush

I recently bought 10 bags of wood from this company that arrived damp, mouldy and would not burn like properly dried wood. This wood was bought at a premium 10GBP per bag, when I raised this issue with the company they told me the wood was fine and asked if I had left it outside? They have not offered to replace the wood or take it back. We have a big shed where we store wood, so wasn't an issue at our end. Poor customer service, product not as described and they get their wood supplied by someone else, not even from their shop. I have plenty of images and a whole email chain to share. I would not use this company to by firewood if you want a fire that night! I would give 0/5 if I could.