Theodore, United States
5810 US-90
N/A
+1 2514318200
Drive-through
Wheelchair-accessible car parkWheelchair-accessible entrance
Always a very pleasant experience. Great folks work there.
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Was told by a teller that my deposits wont be accepted if my cash isnt strapped. I am not being paid to do your job, and this location is the only one that bothers me about my cash deposits. Clearly you dont want my business. I bring in my deposits organized, accurately counted, and all in order facing the same direction. I think that's quite enough. Will not be back.
They would not accept a check from Allstate Insurance because it was made out to myself and the Body shop and I was there present with the Shop owner?
Twice in a month their atm crashed while making a deposit. That's when I learned that if you have any issue after 7pm or on sunday, there is nobody to call to report an issue or file a claim to help the process of getting my money returned to me. So I had to wait until the next business day to file a claim where I was promised it would take 72 hours for my money to be returned. IT TOOK 12 DAYS! On day 7 I went up there to ask what the problem was and the lady dealing with my claim had not even started on the \50 claims\ she was attempting to handle. So when I got my 2nd check stolen by the atm, I went straight to corporate's customer service instead of the theodore location due to the unprofessionalism and disorganization that location had where I was promised yet again a 48 to 72 hour period for my money to be returned. Now I'm on day 6 of waiting after several promises of when I'm going to receive my money and every single promise has fell through. Now I'm getting over draft charges from Regions that I'll have to fight to get removed since THEY can't seem to pull through on what they say they can and will do. If this is how they treat customers and their money, I won't recommend ANYONE ever uses this bank!
I've been banking with regions for a while but now I get off of work at 5 o'clock and can I go to the bank and deposit my paycheck because they're closed I'm switching banks as of 8/3 2014
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Wheelchair-accessible car parkWheelchair-accessible entrance