Thoiry, France
Centre Commercial Val, Chemin de Pré Jacquet
N/A
+33450994999
Very rude staff. I bought an item that was already broken but didn't realise until I got to the car. Return immediately to the store and asked in fluent French at the desk to change it. She (Celia) said after some discussion that this was possible. As I have hurt my leg I asked for assistance by a colleague to do this. She appeared disgusted at this request and rudely told me to do it myself. I didn't move so she eventually spoken to a colleague who said it wasn't their job. She then called and someone agreed to do it. Whilst on the call, I was talking to someone else and.she stopped the call to again rudely say to me 'I'm on this call to my colleagues for you and you talking means I cannot hear.' it was utterly unjustified, it was purely to demonstrate her disgust at me asking for help. Would not return, rude staff. Classic French Leroy experience.
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Disclaimer: this review is biased. Leroy in Thoiry was perfectly equiped , I found everything I needed. But as non French speaker, as well as many others in the area, I had trouble communicating with the clerk and the security personnel. Some of the staff that did speak English, were incredibly friendly, polite and helpful. Highly recommended.
Could be here for a whole day. Great place for diy workers!
Standard hardware, building material, bathroom, garden etc store. Staff is reasonably helpful and friendly.
Best shop around here. It is rumoured a new bigger Leyroy Merlin will open as well now at this location.
Pick up was easy and free:). Excellent service
The only hardware store in the area.
This is for the phone. The shops opens at 9, but they dont reply before 10am. Then when you are lucky to get passed the voice messages, they hang up says there are all on call and dont put you on waiting list. So you waist a lot of time.
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