Edmond, United States
3431 S Blvd
N/A
+14055622036
I paid the office for my eye exam with my flex card. Apparently there was a issue. Instead of telling me that right then and there or calling me back, they sent additional statements. I called to sort this out when I figured out what was going on. However, the time had ran out to use that same money on my flex card. Now, I get to pay double for something. I called the office who took a hard line on sucks to be you essentially. I asked for a call from Doctor Wolf, never happened. My family has been a customer for a few years, never ever again. Incompetence from the office and ultimately the Doctor. The money on my flex card is wasted and gone forever, so am I. Patient beware.
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Horrible experience. Several of the desk ladies were rude and were not helpful due to the fact that their home offices were elsewhere and they had no idea how the office was to be run. I was overcharged due to the receptionist not being knowledgeable of the insurance that they accept. Once I saw Dr. Wolf, he MAY have spent 4 minutes with me total and didn't even introduce himself as he walked in though I was a first time patient. He quickly checked my eyes based off what my current prescription was and said everything looked good. I did not feel taken care of and will never go back.
Great facility and amazingly courteous staff.
Great company with fantastic staff
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