Thornton-Cleveleys, United Kingdom
Norcross, Lancashire
N/A
+44 8081914218
The people at the end of the phone seem pleasant but that's where it ends, they don't seem to know what's going on, you ask for a call Back and 9/10 times you have to chase them up, you ask to speak to a manager and there never is one available, they even admitted that there under-staffed and have a back-log as long as a piece of string, I've been waiting over a year now and non the wiser, very poor service... Manager's come in 2 hour's earlier at 06.00 and finish 2 hour's early, I've tried to get hold of a manager on numerous occasions but there is never one available, shocking service for our veteran's...
like
No body ever answers always fobbed off
Someone needs to sort out equiniti paymaster charging to ring them 10 for a 6 minute phone call about pension shocking.
I have been dealing with the staff here for more years than I want to remember and have only had great help and service
Excellent info for serving and ex members of HM Armed Forces.
I am a member of a Veteran's Committee in Scotland and was at Veteran's UK for a refresher course. The course was fine but think they need to look at signage on how to find the place!!
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