Thorntown, United States
5225 Serum Plant Rd
N/A
+1 7654362496
Trac Vac’s line of products have been a life changer! Tedious, every day tasks are greatly simplified by having their leaf vac (among other items) to care for my property. I love that everything is made in the US. Though I haven’t had to use them often because the quality is second to none, but the customer service department far exceeds my expectations. Trac Vac will always be the go to for all of our equipment.
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This is is a heavy duty high quality products. Everything else on the market is inferior products. Sadly people don't always see you get what you pay for. I truly love my trac vac .
Guys there are huge help with their product. When I showed up they were actually teaching a customer on his own mower how to install each year and to make sure the product held up to the teams expectations. They really went above and beyond to make sure the customer was happy and that the product showed the quality and eye to detail they would expect to see.
They say to ask questions if unsure. I’ve been asking for two weeks. Communicated back once to get my model of my mower. I’ve followed up 2x, since. Nothing back. I can appreciate a reply, but a year later is a little long to wait. I got it figured out on my own.
They don’t answer emails sent to them. They don’t answer telephone calls but instead the operator will just take your information. It is impossible to get anyone at this company to help you or give you any information about their products. Two telephone calls and two emails zero help. If you’re told to contact “Dave or David” in their Sales Department, forget it you won’t get a reply or get through via phone. Update: Two years later and I finally get a response and you don’t even apologize are you joking me!
Deli
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