Thunder Bay, Canada
545 11th Ave
N/A
+1 8073446300
Toilets
Wheelchair-accessible car park
Top notch quality care and service....took great care of my car and my safety was number one on their list, highly recommended
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Great service. Eye to detail. High standards.
Did an amazing job fixing my truck!
Made an appointment for 12:30pm. Waited around for the guy to finish his lunch. (Not sure why there taking appointments for 12:30pm anyway if you can't manage at that time.) Got a quote to repair a small dent in the hood of my truck. The guy told me to it would cost 1500 to repaint the entire hood or they could use touch up paint at a cheaper cost. I mentioned to just mask around the problem area and repaint the chip and fix the small dent. He mentioned the proper way to do it would be to repaint the entire hood. However, this would be the proper way of siphoning money off people for a small chip. As the entire hood is in excellent condition as the problem area was very small and non-extensive. After that conversation got a quote and went elsewhere. Thanks for wasting my time. 4/23/2020
Awesome and prompt service, would definitely recommend
Wiley was very polite.
This is the second time that I needed the repair service at Carstar. My insurance company recommended the other company. However, I had a pleasant experience the first time I brought my car, so I insisted to my insurance company that I have the Carstar service. The staff, especially Daniel, were very helpful and professional, and the repair was fantastic. I noted a scratch that was not there when I brought the car in, and the staff fixed it with no problem.
It took little bit longer for my car repair after a collision because of the delays from my insurance company and parts arrival. But waiting was worth it. I couldn't recognize my car after repair. It looks like new. Everything is perfectly done. Staff was very courteous and explained me very well the reasons for delay.
Deli
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