Thunder Bay, Canada
504 16 Ave
N/A
+1 8073447722
Kerbside pickupDeliveryIn-store shopping
Wheelchair-accessible car park
Considering we are in this whole Covid-19 time, the service was great! Having to navigate all the new measures while still trying to maintain sales makes it more difficult for many reasons but they were still able to give great customer service! :) I was able to purchase multiple items as a gift for someone and the sales team really did help make the best possible decision. Only reason for not a perfect 5 stars (wish I could pick 4.5...) is because I wish they had a little more to select from in store...ordering under their conditions/restrictions is not really practical unless you do not care about time length...But like I said, great customer service and still very happy with my purchase. :)
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great place...Great people for all your hot tub needs!
Coconut Bay Spas and Pools is the best place in town. Excellent customer service....super knowledgeable. Family owned....and brilliant staff. My go to place for anything to do with my pool.
Exceptional customer service.
I just bought my second Arctic Spa from Coconut Bay. I have been very pleased with them. The service I have received over the years has been efficient and timely. Jim (owner) is very knowledgeable about the products he sells and he goes out of his way to give great service. Michelle (owner) is pleasant and helpful with questions and providing information to make the hot tub experience extra special. Silas (worker) is very knowledgeable and helpful. He makes you feel welcome and never lets you leave the store until all your questions have been answered. I highly recommend Coconut Bay for the products they sell and the great service they provide.
For the last 12 years have had excellent top notch Service and advice from Owners and staff! Highly recommend Cocoanut Bay
Friendly and knowledgeable staff. Very good service.
They offer great service. I email them on Sunday of a long weekend with a concern and got back to me in less than an hour.
Deli
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