Thunder Bay, Canada
161 Main St
N/A
+1 8073456501
I recently imported equipment for a customer. After getting a couple of good quotes from Manitoulin, and after I was told that there was daily service from Winnipeg to Thunder Bay, I set up the pickup time and paid what I owed. My package has now been sitting in a warehouse for days in Winnipeg, for no apparent reason. I'm being charged 60 dollars a day because Manitoulin was unable to hold up their end of the deal. Now I can't get any answers out of any employees at Manitoulin, and 2 support emails have gone unanswered for over 24 hours. I feel like the microsecond that I paid Manitoulin, they stopped caring about me. As a human being who also has customers, this type of behaviour is reprehensible, and also has made me reconsider ever choosing Manitoulin for anything ever again. Now I'm booking a u-haul so I can drive to Winnipeg myself this weekend to pick up 400kg of freight. This is Manitoulin's first mistake with me, so they have a chance to correct it, and I may change my review. If you're an executive or upper management at another company would like more information about my review so that you can make informed logistical decisions, feel free to send me an email, (alex at tbay dot tk). Manitoulin is not the right company to ship your freight if you're concerned about on time arrival or good communication. They are very quick at taking your money though!
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Great trucking outfit. My items were delivered fast.
Deli
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