Thunder Bay, Canada
410 Memorial Ave
N/A
+1 8073464044
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
They were extremely helpful over the phone to place my short notice and large furniture order and their website shows all their furniture accurately. Absolutely great deals for the same quality furniture as other stores. I got a mattress here a year ago and it’s amazing, and I got a complete home of furniture from here yesterday and it’s amazing quality, pre assembled or easy to assemble, and came packed in a way that was easy to move and well protected. All my furniture looks beautiful and modern and just as great as expensive name brands. Highly recommend this place if you want beautiful furniture without the department store price. been my go to for years now! Their good customer service took away a lot of my stress with moving. If you’re buying multiple things they will give deals or throw in extras which is always nice.
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Yesterday I went into furniture surplus; went in looking for a dresser, the girl who greeted us was very polite and tried to work with me, she then had the assistant manager Justin come give us a hand, while she went off and finished the paper work she was doing upon my arrival. Justin did not try to sell me anything; just sat back let me browse and holding a friendly conversation. When Justin seen me struggling with a decision due to needing a lot of drawers and deep ones at that, he then showed me the one I bought; 8 drawers fairly deep and it holds all my cloths I’m very satisfied, I walked out with a dresser and a chest for my step daughter. Thanks Justin and the wee lass working yesterday.
Super friendly service once I entered and the employees were very helpful informing me on what was best for my lower back condition. Extremely thankful for the same day delivery and amazing prices. I've never slept so well in years!
Horrible experience with this place. I would give 0 stars if I could. I ordered two nightstands and a 3 piece coffee table set. Upon purchase, I was told that the items would arrive within a week and a half. A week and a half passed and I did not receive a phone call as promised, so I called only to be told that the items would arrive in another week and that I would receive a phone call when they arrived. A week later, no phone call so I called again. Only the nightstands arrived, and when I asked when the coffee tables would be in I was told \soon.\ I was not pleased with such a vague and dismissive response so I asked what \soon\ meant, and I was told that they did not even have an approximate date of arrival so I was lied to once again. Over a month later, I still don't have coffee tables so I cancelled my order. In addition to the frustration with the delivery and costumer service, my nightstands arrived with some damage and the hardware provided to attach the handles to the nightstand were of the worst quality I had ever seen and could not be used.
The full size bed is comfy & the dresser and night stand are spacious and I like the lamp.
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