Thurmont, United States
16 E Main St
N/A
+1 3012714311
Drive-through
Wheelchair-accessible car parkWheelchair-accessible entrance
I have been trying to close an account for 5 months, it had been hacked and I realized their investigation can take awhile but when pnc was done with the investigation they never called me after they being tired of me entering the branch told me they would. The locked account during investigation continued to get service charges. I went in again to hear “opps did no one call you” only to be told again the branch manger wasn’t in but promised to call me back today to close the account, bank is closed and no call. This may not seem like a big deal but they have yet to be helpful or keep their word on anything. If you weren’t going to help me just say so but feeding me lies about your follow through is insulting. Rest ashurd I will be in tomorrow ready to close every account I have with you.
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Wheelchair-accessible car parkWheelchair-accessible entrance