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Hospital Holístico Veterinario & Spa El Perro Andaluz

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Tijuana, Mexico

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Animal hospital· Dog day care center· Pet funeral service· Pet groomer· Pet sitter· Veterinarian· Veterinary pharmacy

Hospital Holístico Veterinario & Spa El Perro Andaluz Reviews | Rating 4.1 out of 5 stars (5 reviews)

Hospital Holístico Veterinario & Spa El Perro Andaluz is located in Tijuana, Mexico on Blvrd Cuauhtemoc Sur Ote #2920-5, Davila. Hospital Holístico Veterinario & Spa El Perro Andaluz is rated 4.1 out of 5 in the category animal hospital in Mexico.

Address

Blvrd Cuauhtemoc Sur Ote #2920-5, Davila

Phone

+526642085314

Open hours

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Hilda Padilla

This place is no more than a grooming place not a veterinarian clinic and much less a hospital. I took my little yorkie mix because he was throwing up and the last day didn’t want to eat. The attending ‘vet Rigo’ Castro said my dog was dehydrated and ‘needed’ to be hospitalized. Was also asked to sign a release if after 3 day’s I didn’t claim him. I balked at that and even told him I’d never do that unless the border closed. I should’ve followed my gut instinct and not left him there. After the complete lab work came up with nothing, I asked if an X-ray should be taken,theirs was broken and it was a holiday in Mexico and he said everything was closed. Another alarm, how can a medical hospital not have access to needed testing. . After 2 nights of supposedly still needed care, he continued to say ‘we need to wait and see’. I asked if he was being exercised as he was in a cage, and he said ‘no’ cause he’s on iv, I insisted as even humans get physical therapy in order to not get weak...’ no’ he said. The next morning I was told my dog had choked on his own vomit and died at 5:30 am. I was so shocked all I could ask was who was with him?! He said a ‘girl’ .. so the ‘hospital’ is unattended. DONT LEAVE YOUR PETS THERE. I spoke with Paloma the owner, who promised to investigate and personally provide a written report( I was requesting) on what happed, as well as a copy of the lab test results ...almost 3 wks later nothing has been provided. I asked for a picture proving he’d died (as I was told of an investigation being done on 2 veterinarian places where pets are being stolen and owners told their pets had died and only ashes given to owners...) she told me that was not ethical, but was asked to go pick him up- (& more charges ), how is being asked to pick up a dead animal ethical? Dr Sergio Romero used to be the owner and is the only reason we went there, he is an excellent veterinarian who is now head vet at Parque Morelos, a zoo in TJ.

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Nishka Serrano

All looks no good attention. Sure, they have the prices in the front but their up high in small letters and numbers. I can definitely afford it without a doubt, but I will not tolerate being treated less in a place where they lack professionalism and deal with the owner not owning up to their mistakes, before attending to their patients and clients they should always remind the owners their services and note what they will charge you for, some people are new and won’t see the price charts immediately. That’s key always own up to mistakes don’t always blame the paying owners. Don’t forget that thanks to the customers y’all getting fed.

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Dean Morgan

Honestly all they really care about is the money... and it’s honestly the prices are outrageous I could still pay for it but they lack communication as well, I took my dogs in for just bordetella shots and without my consent they did a second physical checkup on my dogs again.. (which I thought it was A routine never thought they’d charge me for the physical when I never asked for it to be done and so they charged me double! For something I didn’t even ask for, the physical check up was already done two weeks before going in for the second shots...) they may look like a top line vet, but they’re actually a joke and just ready to take your money. And I realized they only prioritize their friends. I really wanted to go back but they also made me feel uncomfortable and unwelcome since my dogs are a high driven breed plus the Dr was afraid of them too... they just had a bad attitude and when I wanted to make small talk to break the ice they wouldn’t acknowledge me nor my dogs. Such a shame, the place and equipment looks nice, but some of the staff members and owner just lack compassion for their clients.

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Aleks Cards

Very bad experience here! The guy who cut my pets nails admitted to hurting her. I will never come back here and I will tell everyone I know what happened to us there.

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samuel juarez

I had a great experience and everybody was really helpful also all doctors are really profesional

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